Chris,<div>Our service is all through Comcast. (Phone, Internet and TV.) There is no phone company involved. We pay just under $200 per month for this bundle with fees and taxes. <div>I used to have an additional fax "ring" on my home phone for ~$3 per month. It was a different number but my provider (AT&T) did not charge me for a separate phone line. I don't know if that scenario is an option through Comcast... <br>
Joy<br><div class="gmail_quote">On Fri, Sep 17, 2010 at 6:00 PM, Chris Ritzo <span dir="ltr"><<a href="mailto:chris.ritzo@gmail.com">chris.ritzo@gmail.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex;">
Joy,<br>
I've contacted Josh to learn a bit more about the phone<br>
infrastructure. Once we know more we can figure something out. We may<br>
not need to add a line.<br>
What's the current phone bill like now? Are we paying AT&T for a<br>
physical line? or is our phone service through Comcast or some other<br>
provider?<br>
<font color="#888888"><br>
Chris<br>
</font><div><div></div><div class="h5"><br>
On Fri, Sep 17, 2010 at 5:50 PM, JOY <<a href="mailto:imcbooks@gmail.com">imcbooks@gmail.com</a>> wrote:<br>
> Brian,<br>
> I really appreciate your helping troubleshoot this issue. We do receive and<br>
> send faxes, and increasingly more so. I had thought faxing was pretty much<br>
> obsolete. I thought wrong! It is actually quite surprising the number of<br>
> folks that come in to fax... at least once or twice per day to send or<br>
> receive. We (someone in the know) always has to be present and go through<br>
> the unplugging process. Ideally it would be great to receive faxes at any<br>
> time without having to manipulate the machines but I understand if that is<br>
> not practical.<br>
> Joy<br>
><br>
> On Fri, Sep 17, 2010 at 5:33 PM, Brian Duggan <<a href="mailto:bcdugga@gmail.com">bcdugga@gmail.com</a>> wrote:<br>
>><br>
>> Two options:<br>
>><br>
>> 1. If we never receive faxes, we can just turn off incoming faxes on the<br>
>> machine.<br>
>><br>
>> 2. We can configure the machine to pick up after more rings than the<br>
>> answering machine. This still depends on someone being present to unplug<br>
>> the answering machine when you know someone will be trying to send a fax.<br>
>><br>
>> The short story is there's no good way to do this without a dedicated<br>
>> phone line. Josh, Chris and I are trying to figure out if that's possible.<br>
>><br>
>> Thanks<br>
>> Brian<br>
>><br>
>> On 9/17/10 5:30 PM, JOY wrote:<br>
>> > Hey Brian,<br>
>> ><br>
>> > I just ran a test. There are 4 rings before the machine picks up. You<br>
>> > clearly hear Mike's voice with the lovely sound of the kkssssssshhhhhh<br>
>> > in the background. Now what?<br>
>> > Joy<br>
>> ><br>
>> > On Fri, Sep 17, 2010 at 4:25 PM, Brian Duggan <<a href="mailto:bcdugga@gmail.com">bcdugga@gmail.com</a><br>
>> > <mailto:<a href="mailto:bcdugga@gmail.com">bcdugga@gmail.com</a>>> wrote:<br>
>> ><br>
>> > Hi Joy,<br>
>> ><br>
>> > I recombobulated the phone lines in the finance office. The line<br>
>> > goes<br>
>> > from the wall to the answering machine to a splitter. The splitter<br>
>> > goes<br>
>> > to the phone and then to the print/fax machine.<br>
>> ><br>
>> > Try sending a fax next time you're here and see how it goes. Call me<br>
>> > if<br>
>> > it doesn't work. The only issue that I can think of by having the<br>
>> > fax<br>
>> > permanently on the phone line is that if the fax picks up before the<br>
>> > answering machine, people will hear kkssshhh.... Do you know how<br>
>> > many<br>
>> > rings the answering machine allows before picking up?<br>
>> ><br>
>> > Thanks!<br>
>> > Brian<br>
>> ><br>
>> > On 9/16/10 5:18 PM, JOY wrote:<br>
>> > > Hey All,<br>
>> > ><br>
>> > > I don't remember what the status was of us having a splitter or<br>
>> > setup so<br>
>> > > that we do not have to unplug phone lines, plug in fax lines, be<br>
>> > > available to receive a fax, etc.<br>
>> > ><br>
>> > > Can we get this to function more easily?<br>
>> > > Thanks,<br>
>> > > Joy<br>
>> > ><br>
>> > > --<br>
>> > > Joy Davis<br>
>> > > UCIMC Office Manager<br>
>> > > 202 S. Broadway Ave., Suite 100<br>
>> > > Urbana, IL 61801<br>
>> > > <a href="mailto:imcbooks@gmail.com">imcbooks@gmail.com</a> <mailto:<a href="mailto:imcbooks@gmail.com">imcbooks@gmail.com</a>><br>
>> > <mailto:<a href="mailto:imcbooks@gmail.com">imcbooks@gmail.com</a> <mailto:<a href="mailto:imcbooks@gmail.com">imcbooks@gmail.com</a>>><br>
>> > > 217.344.8820<br>
>> > > <a href="http://www.ucimc.org" target="_blank">www.ucimc.org</a> <<a href="http://www.ucimc.org" target="_blank">http://www.ucimc.org</a>> <<a href="http://www.ucimc.org" target="_blank">http://www.ucimc.org</a>><br>
>> > ><br>
>> > ><br>
>> > ><br>
>> > > _______________________________________________<br>
>> > > IMC-Tech mailing list<br>
>> > > <a href="mailto:IMC-Tech@lists.chambana.net">IMC-Tech@lists.chambana.net</a> <mailto:<a href="mailto:IMC-Tech@lists.chambana.net">IMC-Tech@lists.chambana.net</a>><br>
>> > > <a href="http://lists.chambana.net/mailman/listinfo/imc-tech" target="_blank">http://lists.chambana.net/mailman/listinfo/imc-tech</a><br>
>> ><br>
>> > --<br>
>> > Brian Duggan<br>
>> > Technical Projects Developer<br>
>> > UC Independent Media Center<br>
>> > <a href="http://www.ucimc.org" target="_blank">http://www.ucimc.org</a> | 309 310 7026<br>
>> ><br>
>> ><br>
>> ><br>
>> ><br>
>> > --<br>
>> > Joy Davis<br>
>> > UCIMC Office Manager<br>
>> > 202 S. Broadway Ave., Suite 100<br>
>> > Urbana, IL 61801<br>
>> > <a href="mailto:imcbooks@gmail.com">imcbooks@gmail.com</a> <mailto:<a href="mailto:imcbooks@gmail.com">imcbooks@gmail.com</a>><br>
>> > 217.344.8820<br>
>> > <a href="http://www.ucimc.org" target="_blank">www.ucimc.org</a> <<a href="http://www.ucimc.org" target="_blank">http://www.ucimc.org</a>><br>
>><br>
>> --<br>
>> Brian Duggan<br>
>> Technical Projects Developer<br>
>> UC Independent Media Center<br>
>> <a href="http://www.ucimc.org" target="_blank">http://www.ucimc.org</a> | 309 310 7026<br>
><br>
><br>
><br>
> --<br>
> Joy Davis<br>
> UCIMC Office Manager<br>
> 202 S. Broadway Ave., Suite 100<br>
> Urbana, IL 61801<br>
> <a href="mailto:imcbooks@gmail.com">imcbooks@gmail.com</a><br>
> 217.344.8820<br>
> <a href="http://www.ucimc.org" target="_blank">www.ucimc.org</a><br>
><br>
> _______________________________________________<br>
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><br>
><br>
</div></div></blockquote></div><br><br clear="all"><br>-- <br>Joy Davis<br>UCIMC Office Manager<br>202 S. Broadway Ave., Suite 100<br>Urbana, IL 61801<br><a href="mailto:imcbooks@gmail.com">imcbooks@gmail.com</a><br>217.344.8820<br>
<a href="http://www.ucimc.org">www.ucimc.org</a><br>
</div></div>