[Cu-wireless] Re: CU-Wireless Digest, Vol 2, Issue 11

[James Tuttle]

User Support, formerly Instructional Technology Office, of the Grad School 
for Library and Information Science  has been using rt 
for a year or more and it's been a pretty postive exprience.  It's my 
understanding that it is very tweakable for customized deployment.  We may 
have had some reliability issues, but it may not have been due to rt.  
Everyone seems very satisfied with the use of queues to hand tickets 
between departments and the ability to assign and take possession of 
tickets have been highly useful.  



-- 
--James Tuttle
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User Services           |       Prairienet
211 LIS, 501 E. Daniel  |       510 E. Daniel, Rm 201
217.244.4903            |       217.244.1962
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url: http://leep.lis.uiuc.edu/publish/jtuttle/index.html