[UCIMC-Finance] Re: [Imc-tech] server update

[Sascha Meinrath]

> Assuming that the IMC account was pre-paid through the end of the month 
> (and not a date earlier than Dec. 31), I would say that we should do a 
> chargeback to Soltec for a prorated amount based on their failure to 
> deliver service for the whole month. Mike Lehman

not just chargeback, we should get a serious refund.  they cancelled 
service without 30 days notice, then cancelled it even earlier.  this 
caused all sorts of havoc, including shutting down all our Internet 
communications services right before christmas for a huge constituency. 
they should be thankful we don't sue their ass.  the IMC is now offline -- 
which means we need to come up with some other way to get Internet 
connectivity to our community center.  anyone want to call up Sol Tec and 
demand a refund?  personally, i think we should go for several months 
refund, but maybe that's just me.

--sascha

> Zachary C. Miller wrote:
>
>> The chambana.net/ucimc/groogroo server has been moved to OJC
>> Technologies who are graciously donating their bandwidth to us for the
>> next month while I wait to get a new DSL line to replace the one that
>> Sol Tec shut down last night.
>> 
>> Because Sol Tec shut down my DSL line unexpectedly, I was unable to do
>> a completely seemless transfer of services so some services may be
>> unavailable for some people for the next 24 hours. If there are still
>> problems after 48 hours do not hessitate to contact me at
>> 217-621-6768.
>> 
>> I've attempted for the past month to work with Sol Tec to find a
>> solution that would provide no downtime for chambana.net users. My
>> phone calls and emails have gone unanswered. They gave short notice on
>> the discontinuation of DSL service and then they failed to even adhere
>> to the timeline laid out in that short notice. 
>
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-- 
Sascha Meinrath
President                 *   Project Coordinator   *   Policy Analyst
Acorn Worker Collective  ***  CU Wireless Network  ***  Free Press
www.acorncollective.com   *   www.cuwireless.net    *   www.freepress.net