[Imc-bookkeeper] can now do custom auto-response to Paypal
payments! got IPN working for UCIMC, Bike Project,
etc. [was: [UCIMC-Tech] Re: IMC membership - paypal follow-up]
Jay Schubert
jay.schubert at gmail.com
Wed Jul 16 11:30:42 CDT 2008
I spoke with Nicole Pion, our new Americorps volunteer (now cc'd on this
chain) who will be working on ourtreach for the IMC about taking on this
task.
Nicole said that writing the copy for these messages is something that she
would like to do. I will be available to help her out if needed, but she
will be taking the lead on writing these messages. I'm guessing it would be
nice to have a chance to offer feedback before we agree on a final copy and
begin using them.
Thanks,
Jay
On 7/9/08, Barry Isralewitz <barryi at ks.uiuc.edu> wrote:
>
> Hi Jay,
>
>
> On Tue, Jul 01, 2008 at 07:21:35AM -0600, Jay Schubert wrote:
> > Barry,
> >
> > Nice work. I will put together some copy for a welcome email and get
> some
> > feedback on it shortly.
>
>
> You might also make a "goodbye" letter for cancellations, including
> fields and text
> like
>
> "Dear $memberFirstName $memberLastName
> Your membership subscription (Paypal #$subscription_number) has been
> cancelled.
> You remain a member of [group], Your membership rights will last
> until $expiration_date".
> If you wish to re-join in the future, see [some web page].
> Please contact jay.schubert at gmail.com if you have any questions.
> Farewell until we meet again.
>
> "
>
> Danielle Chynoweth <chyn at ojctech.com> wrote:
>
>
> > By setting up CiviCRM to work off of our Drupal site, CiviCRM can send
> auto
> > thank yous. We need to do this anyway to collect better info on everyone
> > who signs up as a member, donates, or asks that we stay on touch with
> them
> > about X, Y, and Z group. Now we just have to sweet talk Dan or someone
> > from tech to plug it in :)
>
>
> Drupal + CiviCRM sounds great (and maybe a goal for Bike Project, too),
> but
> they won't be able to respond to events only Paypal knows about thus must
> tell
> us about: subscription cancellations (tested with IPN), expirations, and
> payment
> failures. IPN seems to be working with this now. The email notices would
> do
> this as well, but no telling when Paypal will fix.
>
> Note that "Instant" Notifications may actually take some hours for Paypal
> to
> actually generate event, but plenty fast for most uses. Most (not all)
> payment
> events really are instant, with event generated in seconds.
>
> Below are some of the fields in a subscription signup notice my script
> generates..
>
>
> Note on Item Numbers: I've been using a convention for identifying IMC
> group in a Paypal items
> "Item number" since the Bike Project started with PP: indicate your group
> with
> a unique 4-digit number as the first 4 digits of all the items you offer
> via
> Paypal. The item number is always the same for a given item (e.g. not a
> transaction number). Bike Project has "2000", others should 'register'
> unqiue
> numbers between 1000 and 9999 with mail to the Fianance group. Only takes a
> minute or two to add this to all your current buttons. Note that "business"
> field should serve this purpose, but Paypal regularly gets this field
> wrong, as
> seen below (Business on the orignating button was "
> thebikeproject at gmail.com",
> paypal misreports this, substituting the main account address)
>
> ======================================================================
> ======================================================================
> Item_name = The Bike Project - Annual Membership Subscription ($00.07/yr.,
> test rate);
> Item_number = 2000-0023-test2;
> Address_name = Barry Isralewitz;
> Address_street = 305 W. Park Street, Apt. 1;
> Address_city= Urbana; Address_state = IL; Address_zip = 61801;
> Contact_phone = ;
> Custom = ;
>
> Business = imc-paypal at ucimc.org;
> Tax = ;
> Memo = ;
> Payment_date = ;
> Txn_id = ;
> Parent_txn_id = ;
>
> Subscription-only Info
> ========================
> Txn_type = subscr_signup;
> Subscr_date = 11:28:35 Jul 03, 2008 PDT;
> Subscr_effective = ;
> Period3 = 1 Y;
> Amount3 = 0.07;
> Mc_amount3 = 0.07;
> Mc_currency =USD;
> Recurring = 1;
> Reattempt = 1;
> Retry_at = ;
> Recur_times = ;
> Username = pp-abbeyboo;
> Password = lkdC2O1fTBs9E;
> Subscr_id = S-3AU45654HW473631R;
> ========================
> First_name = Barry; Last_name = Isralewitz;
> Payer_email = isralewi at uiuc.edu; Payment_amount = USD; Country = United
> States (US)
>
> ======================================================================
> ======================================================================
>
>
> Cheers,
> Barry
>
>
> >
> > Thanks,
> > Jay
> >
> > On Mon, Jun 30, 2008 at 9:01 PM, Danielle Chynoweth <chyn at ojctech.com>
> > wrote:
> >
> > > If there is no downside to turning IPN on except some email
> notifications,
> > > then go ahead and turn it on. No need for a decision about such a
> small
> > > item. Can you have finance at ucimc.org be notified any time a person
> gets a
> > > thank you from us? That's how I have it set up with other Paypal
> accounts I
> > > admin. thanks Barry! - Danielle
> > >
> > > On Mon, Jun 30, 2008 at 8:54 PM, Barry Isralewitz <barryi at ks.uiuc.edu>
> > > wrote:
> > >
> > >> Hi,
> > >>
> > >> On Mon, Jun 30, 2008 at 01:22:43PM -0500, Barry Isralewitz wrote:
> > >> > ----- Forwarded message from Barry Isralewitz <barryi at ks.uiuc.edu>
> > >> -----
> > >> >
> > >> > Hello,
> > >> >
> > >> > > On Sun, Jun 29, 2008 at 12:03 PM, Jay Schubert <
> > >> jay.schubert at gmail.com>
> > >> > > >
> > >> > > > Does anyone know if paypal allows us to customize our
> response? Is
> > >> there
> > >> > > > any simple way that new memberships and renewals via paypal can
> > >> trigger an
> > >> > > > automated email?
> > >> >
> > >> > There is supposed to be one but it is broken; Paypal says they are
> > >> fixing it.
> > >> >
> > >> > There are other approaches:
> > >> > Easiest would be implement Instant Payment Notification.
> > >>
> > >> Got annoyed tonight over waiting for paypal to fix things, so I just
> > >> implemented Instant Payment Notification on the ucimc.org Paypal
> account
> > >> site.
> > >> Works great with both ucimc.org and thebikeproject.org donations. We
> can
> > >> send
> > >> those custom emails as Jay wants, and dole them to different groups if
> we
> > >> want.
> > >> This was done via a PHP script (ipntest.php). Does anti-spoof
> > >> verification by
> > >> posting details back to Paypal. Then other stuff. Email me if you
> would
> > >> like a
> > >> copy of ipntest.php.
> > >>
> > >> After a payment, Paypal contacts the script on our server, with all
> > >> the info from the transaction, and the script does the verification,
> then
> > >> whatever we want it to.
> > >> So far, all I had it do was mail my personal account with full
> transaction
> > >> info.
> > >> We could similar per-IMC-group, then have each group process the email
> > >> they get.
> > >> Or, just add lines to the PHP script to send "Thank You"/Orientation
> mails
> > >> direct to subscribers.
> > >>
> > >> I just turned IPN back off, since I did this test without consulting
> > >> Finance
> > >> people. Looks like not really affect performance of the site, or ,
> even
> > >> when
> > >> badly broken, interfere with a donation (this is Instant Payment
> > >> _Notification_, it acts after the transaction has ended). I think
> > >> ucimc.org
> > >> site donations would still work even if thebikeproject.org tanked
> > >> although
> > >> ucimc.org kept going. But could make semi-personal data (but no
> credit
> > >> card
> > >> numbers or similar) a little bit less safe since being sent as stored
> as
> > >> unencrypted email. At least worth discussion.
> > >>
> > >> I think this won't tell us about non-monetary events, such as
> > >> subscription
> > >> cancellations. Can use other means. or wait for Email Notices to get
> > >> fixed...
> > >>
> > >> I'll talk to Finance group about turning IPN back on for testing out
> > >> automatic "Welcome to The Bike Project!" messages.
> > >>
> > >> Cheers,
> > >>
> > >> Barry
> > >>
> > >>
> > >>
> > >> Or gather data on own website, use
> > >> > Paypal SOAP API directly. I've been avoiding such server
> interactions,
> > >> both
> > >> > requires additional reliable features on chamabana.net servers,
> would
> > >> be much
> > >> > harder to find someone to maintain/alter/repair this after I leave,
> and
> > >> might
> > >> > be harder for other IMC groups to use than email-based solution.
> > >> > -- periodically download transactions spreadsheet, and do
> automated
> > >> search for relevant activities.
> > >> > -- stop using Paypal, do web donations through a more competent
> > >> company.
> > >> > (Even if higher price/percentage, worth it in overral receipts to
> get
> > >> extra
> > >> > contacts -> improve donor relations -> increase donations).
> > >> >
> > >> >
> > >> > Details on Paypal Subscription Email Notices
> > >> > ---
> > >> > Here's the currently-relevant text from Paypal's latest
> documentation.
> > >> If
> > >> > you are familiar with Paypal documentation, note that the _Recurring
> > >> Payments
> > >> > Guide_ has recently been obseleted, the info. it contained is now
> found
> > >> in the
> > >> > _Website Payments Standard Integration Guide_.
> > >> > Below is the relevant passage on Subscription Email Notices.
> > >> > ========
> > >> > From the Paypal _Website Payments Standard Integration Guide_
> > >> > "June 2008" edition
> > >> > Page 72
> > >> > ====
> > >> > Using Email Notices to Track Subscription Transactions
> > >> > PayPal sends you email notices when:
> > >> > * People sign up for new subscriptions.
> > >> > * Subscription payments are made.
> > >> > * Subscriptions end or are canceled.
> > >> > Generally, PayPal sends email notices to the primary email address
> of
> > >> your
> > >> > account. PayPal can send email notices to an alternate email
> address,
> > >> such as
> > >> > to someone in your organization who handles accounting or manages
> access
> > >> to
> > >> > members-only content. Add the additional email address to your
> account
> > >> profile.
> > >> > Then, use that email address as the value for the business
> > >> > ========
> > >> >
> > >> > I've had Bike Project subscriptions set to generate Email Notices to
> > >> > thebikeproject at gmail.org from the very start, but it has never
> worked.
> > >> An
> > >> > internal Paypal user field "User Receives Subscription Payment
> > >> Notification
> > >> > Emails" must be set "True", but the user web GUI does not offer this
> > >> option,
> > >> > and top level Paypal tech support workers have been repeatedly
> shocked
> > >> to find
> > >> > that _they_, working on Paypal internal settings, cannot manually
> set
> > >> the
> > >> > field.
> > >> >
> > >> > Amazingly, there has been no bug report number or similar tracking
> > >> information
> > >> > available for this known bug. The best they can do, they told me, is
> > >> promise to
> > >> > contact me about this when the issue is solved. I cannot call
> Paypal
> > >> and say
> > >> > "It has been 6 months since bug XXXXXXX has been filed, what is the
> > >> progress?"
> > >> > More information on this issue available from me for those
> interested.
> > >> >
> > >> >
> > >> >
> > >> > Cheers,
> > >> >
> > >> > Barry
> > >> >
> > >> >
> > >> > On Sun, Jun 29, 2008 at 01:30:59PM -0500, Danielle Chynoweth wrote:
> > >> > > Hi Jay,
> > >> > > We have, Nicole Pion, a full time support person coming on to
> analyze
> > >> and
> > >> > > improve our membership, thanking, and outreach systems. She will
> be
> > >> meeting
> > >> > > with each working group to hear about needs in this regard. When
> you
> > >> meet
> > >> > > with her, give her details about what kind of thanking, membership
> > >> alters,
> > >> > > etc you want to see.
> > >> > >
> > >> > > As for what is possible, Paypal should be sending a confirmation
> of
> > >> payment
> > >> > > for membership already. I would like to see us track ALL of our
> > >> contacts
> > >> > > with CiviCRM connected to both Drupal and Paypal. CiviCRM is a
> open
> > >> source
> > >> > > Constituent Relationship Manager (made famous by Howard Dean) and
> can
> > >> manage
> > >> > > memberships and send reminders. We have in house knowledge about
> > >> installing
> > >> > > and maintaining it.
> > >> > >
> > >> > > - Danielle
> > >> > >
> > >> > >
> > >> > > On Sun, Jun 29, 2008 at 12:03 PM, Jay Schubert <
> > >> jay.schubert at gmail.com>
> > >> > > wrote:
> > >> > >
> > >> > > > It has recently come to my attention that when people become
> members
> > >> of the
> > >> > > > IMC via the membership page on the IMC site, other than the
> generic
> > >> paypal
> > >> > > > receipt, they are not receiving any follow up acknowledgment.
> > >> > > >
> > >> > > > Does anyone know if paypal allows us to customize our
> response? Is
> > >> there
> > >> > > > any simple way that new memberships and renewals via paypal can
> > >> trigger an
> > >> > > > automated email?
> > >> > > >
> > >> > > > It seems like we're really missing an opportunity to greet new
> > >> members,
> > >> > > > extend an invitation to get involved with our projects and plant
> the
> > >> seed
> > >> > > > that we hope they will renew their membership annually (which as
> far
> > >> as I
> > >> > > > can tell is up to each member to keep track of currently). As
> you
> > >> can see
> > >> > > > below, a new member from books to prisoners was distraught after
> her
> > >> > > > experience of joining the IMC using paypal.
> > >> > > >
> > >> > > > While the business of sending reminders for membership renewals
> is a
> > >> > > > different can of worms, it seems like a simple follow up message
> for
> > >> new &
> > >> > > > renewing members would be a relatively simple matter. If anyone
> > >> knows how
> > >> > > > to set this up, I would be happy to write / propose some copy
> for
> > >> such a
> > >> > > > message.
> > >> > > >
> > >> > > > Thanks,
> > >> > > >
> > >> > > > Jay Schubert
> > >> > > > (217) 721-7419
> > >> > > >
> > >> > > >
> > >> > > >
> > >> > > > ---------- Forwarded message ----------
> > >> > > > From: ann h. <annhett at yahoo.com>
> > >> > > > Date: Sun, Jun 29, 2008 at 10:25 AM
> > >> > > > Subject: Re: Fwd: [Btp-jail-libraries] Fwd: Friday afternoon at
> the
> > >> Main
> > >> > > > Jail
> > >> > > > To: Jay Schubert <jay.schubert at gmail.com>
> > >> > > >
> > >> > > >
> > >> > > > i became a member in may but never received any sort of
> > >> confirmation,other
> > >> > > > than from paypal. Should I have received something?
> > >> > > >
> > >> > > > thanks,
> > >> > > > ann
> > >> > > >
> > >> > > > --- On *Sun, 6/29/08, Jay Schubert <jay.schubert at gmail.com>*
> wrote:
> > >> > > >
> > >> > > > From: Jay Schubert <jay.schubert at gmail.com>
> > >> > > > Subject: Fwd: [Btp-jail-libraries] Fwd: Friday afternoon at the
> Main
> > >> Jail
> > >> > > > To: "BTP Libraries" <btp-jail-libraries at lists.chambana.net>
> > >> > > > Date: Sunday, June 29, 2008, 11:18 AM
> > >> > > >
> > >> > > >
> > >> > > > re: IMC keys.
> > >> > > >
> > >> > > > I agree that it would be nice if more of our volunteers had
> access
> > >> to the
> > >> > > > IMC building and would like to take this opportunity to appeal
> to
> > >> jail
> > >> > > > librarians who do not have keys to the building to consider
> becoming
> > >> a
> > >> > > > member of the Independent Media Center.
> > >> > > >
> > >> > > > If you have been volunteering with books to prisoners for a
> while
> > >> now and
> > >> > > > enjoy doing it, please consider becoming a member and supporting
> the
> > >> parent
> > >> > > > organization that makes it possible for books to prisoners to
> > >> operate the
> > >> > > > way we do. The IMC relies on membership dues to help pay for
> the
> > >> mortgage
> > >> > > > on our building, utilities and other costs not covered by the
> rent
> > >> we
> > >> > > > collect.
> > >> > > >
> > >> > > > Membership costs as little as $25 a year. Once you are a member
> you
> > >> are
> > >> > > > entitled to a building key in exchange for a nominal deposit.
> > >> > > >
> > >> > > > - Books to Prisoners needs more volunteers with keys to the
> building
> > >> > > > - The IMC would not exist without the financial support of its
> > >> members
> > >> > > > - Have you ever thought that it would be convenient to have a
> key /
> > >> 24 hour
> > >> > > > access to the building?
> > >> > > > - Have you been volunteering with BTP and like what you see?
> > >> > > > *
> > >> > > > Please consider joining the IMC*
> > >> > > >
> > >> > > > Here is a link to more information about becoming a member:
> > >> > > > http://www.ucimc.org/info/membership
> > >> > > >
> > >> > > > Thanks,
> > >> > > > Jay
> > >> > > >
> > >> > > >
> > >> > > > On Sun, Jun 8, 2008 at 10:47 PM, Barbara kessel <
> barkes at gmail.com>
> > >> wrote:
> > >> > > >
> > >> > > >>
> > >> > > >>
> > >> > > >> ---------- Forwarded message ----------
> > >> > > >> From: Barbara kessel <barkes at gmail.com>
> > >> > > >> Date: Jun 8, 2008 11:39 PM
> > >> > > >> Subject: Fwd: Friday afternoon at the Main Jail
> > >> > > >> To: Josh Seiter <jseiter2 at uiuc.edu>, Kristin Palmer <
> > >> palmerk3 at gmail.com>
> > >> > > >> Cc: Jail library <btp-jail-libraries at books2prisoners.org>
> > >> > > >>
> > >> > > >> Tracy Dace and I met with 65 prisoners. The air conditioning
> had
> > >> gone out
> > >> > > >> in the men's cells.The library was OK.
> > >> > > >> Neither Kristin nor Josh have a key to the Books to Prisoners
> room
> > >> and
> > >> > > >> access to the jail box. I am going to go and meet one of them
> > >> around 5:45.
> > >> > > >> If it is Josh with a car, he can take the box and we can figure
> out
> > >> later
> > >> > > >> how and when to get it back. If it is Kristin on her bicycle,
> then
> > >> I can
> > >> > > >> give her the books and magazines in a bag that she can carry.
> > >> > > >>
> > >> > > >> I have a proposal to the keystaff that we purchase 2 or 3 keys
> for
> > >> our
> > >> > > >> Monday nighters so that the jail inmates don't have to always
> be
> > >> "sad" as
> > >> > > >> Frances Jacobson reports when there is no jail box with their
> > >> long-awaited
> > >> > > >> orders. The Friday afternoon people all know we will be there
> on
> > >> Monday
> > >> > > >> night and they are eager.
> > >> > > >>
> > >> > > >> Here were the Friday orders:
> > >> > > >> 1-2. Deborah Kissel and Adrien White want word search books.
> These
> > >> have to
> > >> > > >> be bought at the grocery store.
> > >> > > >> Deborah is still hpoing for one of two Dave Pelzer books - Help
> > >> Yourself
> > >> > > >> and The Privilege of Youth.
> > >> > > >>
> > >> > > >> 3. Valerie Gordon wants the little booklets Daily Bread.
> > >> > > >>
> > >> > > >> 4. Marcus Williams wants True to the Game 2, which is checked
> out
> > >> to a
> > >> > > >> woman prisoner named Chantrel (or something similar) Brown, who
> > >> promises to
> > >> > > >> bring it back rather than give it to her cell mate. This idea
> is
> > >> tough sell,
> > >> > > >> but if the books comes in from Ms. Brown, please put it in the
> box
> > >> until Mr.
> > >> > > >> Williams comes in.
> > >> > > >> Jay had an idea about checking out special books such as
> Goines. I
> > >> want
> > >> > > >> to hear it. (again).
> > >> > > >>
> > >> > > >> 5. Charles Brown wants, has wanted, is wanting, will want Nikki
> > >> Turner or
> > >> > > >> Dutch 2. The latter is by Teri Woods, the author of True to the
> > >> Game.
> > >> > > >>
> > >> > > >> 6. Cody Decker wants anything by Zane except for Breaking the
> > >> Cycle. I put
> > >> > > >> something by Zane in the box with his name on it.
> > >> > > >>
> > >> > > >> 7. William Kelly wants a Koran. We were completely out of them,
> and
> > >> he
> > >> > > >> wanted several to be there for others. I put three in the box
> and
> > >> told Naeem
> > >> > > >> Sheikh about this as people from the Mosque occasionally visit
> the
> > >> jail and
> > >> > > >> bring such things. Johnnie Ray
> > >> > > >> Priester asked before for something on Hadith. Said he already
> had
> > >> his
> > >> > > >> own Koran. On Friday he was in Seg and they would not let him
> come.
> > >> I had
> > >> > > >> the slim book, Understanding Islam and gave it to the guard
> for
> > >> him. They
> > >> > > >> will usually do that for prisoners. The Mosque has also been
> > >> informed about
> > >> > > >> this request as we will not have that.
> > >> > > >>
> > >> > > >> 8. One request for the small Alcoholics Anonymous blue backed
> book.
> > >> Jay
> > >> > > >> tells me that we don't supply them, but that the jail does.
> > >> > > >>
> > >> > > >> 9. Vernon Jones has been reading our poetry collection most
> > >> aggressively
> > >> > > >> but has not found anything he likes yet. He wants some poetry
> that
> > >> is
> > >> > > >> "realistic." Another guy wanted love poetry that rhymed and I
> was
> > >> able to
> > >> > > >> help him with a lot of searching. I am working on something for
> > >> Vernon
> > >> > > >> through networking and inquiry. Hoping to have something by
> Monday
> > >> night.
> > >> > > >> Our poetry collection has not been hitting the spot for some
> time.
> > >> Does
> > >> > > >> anyone out there have a good idea for something that
> > >> African-American men
> > >> > > >> would like?
> > >> > > >>
> > >> > > >> Barbara Kessel
> > >> > > >>
> > >> > > >> _______________________________________________
> > >> > > >> Btp-jail-libraries mailing list
> > >> > > >> Btp-jail-libraries at lists.chambana.net
> > >> > > >> http://lists.chambana.net/cgi-bin/listinfo/btp-jail-libraries
> > >> > > >>
> > >> > > >>
> > >> > > >
> > >> > > > _______________________________________________
> > >> > > > Btp-jail-libraries mailing list
> > >> > > > Btp-jail-libraries at lists.chambana.net
> > >> > > > http://lists.chambana.net/cgi-bin/listinfo/btp-jail-libraries
> > >> > > >
> > >> > > >
> > >> > > >
> > >> >
> > >> > > _______________________________________________
> > >> > > IMC-Tech mailing list
> > >> > > IMC-Tech at lists.ucimc.org
> > >> > > http://lists.chambana.net/cgi-bin/listinfo/imc-tech
> > >> >
> > >> >
> > >> > --
> > >> > Barry Isralewitz, Ph. D. Theoretical and Computational Biophysics
> > >> Group, UIUC
> > >> > Beckman 3043 Office Phone: (217) 244-1612 Home Phone: (217)
> > >> 337-6364
>
> > >> > email: barryi at ks.uiuc.edu http://www.ks.uiuc.edu/~barryi<
> http://www.ks.uiuc.edu/%7Ebarryi>
>
> > >> > _______________________________________________
> > >> > IMC-Tech mailing list
> > >> > IMC-Tech at lists.ucimc.org
> > >> > http://lists.chambana.net/cgi-bin/listinfo/imc-tech
> > >> >
> > >> > ----- End forwarded message -----
> > >> >
> > >> > --
> > >> > Barry Isralewitz, Ph. D. Theoretical and Computational Biophysics
> > >> Group, UIUC
> > >> > Beckman 3043 Office Phone: (217) 244-1612 Home Phone: (217)
> > >> 337-6364
>
> > >> > email: barryi at ks.uiuc.edu http://www.ks.uiuc.edu/~barryi<
> http://www.ks.uiuc.edu/%7Ebarryi>
>
> > >>
> > >> --
> > >> Barry Isralewitz, Ph. D. Theoretical and Computational Biophysics
> Group,
> > >> UIUC
> > >> Beckman 3043 Office Phone: (217) 244-1612 Home Phone: (217)
> 337-6364
>
> > >> email: barryi at ks.uiuc.edu http://www.ks.uiuc.edu/~barryi<
> http://www.ks.uiuc.edu/%7Ebarryi>
>
> > >> _______________________________________________
> > >> Imc-bookkeeper mailing list
> > >> Imc-bookkeeper at lists.chambana.net
> > >> http://lists.chambana.net/cgi-bin/listinfo/imc-bookkeeper
> > >>
> > >
> > >
>
>
> --
>
> Barry Isralewitz, Ph. D. Theoretical and Computational Biophysics Group,
> UIUC
> Beckman 3043 Office Phone: (217) 244-1612 Home Phone: (217) 337-6364
> email: barryi at ks.uiuc.edu http://www.ks.uiuc.edu/~barryi
>
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