[UCIMC-Tech] [IMC] Remote Access for Bookkeeper/Treasurer
Brian Duggan
bcdugga at gmail.com
Sat Sep 25 16:30:42 CDT 2010
A little clarification: remote access DOES work. The Windows setup
component is just more complicated than it should be. That's the only
reason I want to personally sit down with finance members who need
remote access. I want to do the configuration myself and address any
problems that arise so I don't have to remotely troubleshoot them.
Remote access has been available for Windows for several weeks. Much
longer for Mac and Linux.
Brian
On 9/25/10 8:09 AM, Chris Ritzo wrote:
> You are correct that there was remote access. Brian and I are working on
> restoring it and Brian did reach out to work with you on setting up you
> machine. Tech has always been made up of volunteers, except when Josh
> was a Vista. Folks are just going to have to either get used to a
> different level of support than they had in the past or find funds to
> start paying for support.
>
> We've all given our time and money to the IMC in various ways. We also
> all have other obligations. Some people ARE employees, whether that's
> hourly, Vista, Americorps or whatever. I'm sure you put in way more time
> than you get paid for, but that's your choice.
>
> No one is trying to direct your activities. What I have tried to do is
> to tell you why "giving you what you need" isn't as simple as you just
> asking for it. Finance is welcome to go get their own support elsewhere
> and pay for it at any time. Until then, you'll just have to depend on
> volunteers who are already stretched too thin.
>
> I'm sorry you're leaving Joy, but I doubt that we'll restore remote
> access before Oct. 8. I'm sitting here on my one day off this week
> working on the issue and given that you're quitting anyway, I'm
> wondering if I should even worry about it.
>
>
> On Sat, Sep 25, 2010 at 7:31 AM, JOY <imcbooks at gmail.com
> <mailto:imcbooks at gmail.com>> wrote:
>
> You know what, Beth? I purchased, with my own money, a laptop so I
> could dedicate one specific to IMC work to connect remotely. I
> purchased antivirus software for it. I even purchased the
> printer/copier/fax machine in the finance office. I made copies so
> finance stuff did not go off site. I did all of these things to
> enable remote access -- years ago. We HAD remote access. I did not
> perceive it. It existed. Jason and I were very able to keep up with
> the mountain of work at that time. Fixing remote access would have
> gone a long way to support what we do. I have been asking for
> months. I won't ask again.
>
> My last day as bookkeeper/office manager is October 8. I do hope
> that everyone will get on board and quit trying to "direct," without
> working with or attending finance, and instead support the work that
> the finance group does. I'm confident that these "self appointed
> directors" will now get in the office and do the work that needs to
> be done!
>
> Thanks,
> Joy
>
> On Fri, Sep 24, 2010 at 1:48 PM, Elizabeth Simpson
> <elizacorps at yahoo.com <mailto:elizacorps at yahoo.com>> wrote:
>
> Hi folks-
>
> You've probably already covered this, but I want to second that
> remote access opens up issues of safety because the IMC can't
> (of course) control or verify the safety of the remote
> computers, which could have other users, etc.
>
> If the issue is one of two people needing to access the computer
> at the same time, again I'm ignorant on this, but couldn't it
> simply be that there are two computers at the IMC, one of which
> is 'remote' but still at the IMC? It's a dangerous protocol to
> have off site access, not only in terms of infection and
> hacking- for example, would IMC files be leaving the IMC to be
> input from home? Joy happens to be awesome, but we REALLY don't
> want to have finance stuff go off site, as an infrastructure issue.
>
> Regarding the issue Chris raised of infection, while I'm sure
> Joy is right that she wasn't downloading, I'm pretty sure other
> people have done so. It doesn't have to be porn to be
> problematic- spyware is insidious, and most folks can't help but
> get some on their computer if they are using the internet on a
> windows PC. This is especially a concern with a multi-use
> computer (e.g. what people would be using from home).
>
> In support,
> Elizabeth
>
>
> learn about my latest project:
> Celebrate Urbana People's History Project
> www.urbanapeopleshistory.wordpress.com
> <http://www.urbanapeopleshistory.wordpress.com>
>
> support Change of State Performance Project!
> We work collectively to create engaged performance art which
> transforms the social environment within and beyond the performance.
>
> *http://tinyurl.com/aquatowndonation*
> (please be sure to designate your donation to Change of State
> Performance Project)
>
>
> --- On *Thu, 9/23/10, Brian Duggan /<bcdugga at gmail.com
> <mailto:bcdugga at gmail.com>>/* wrote:
>
>
> From: Brian Duggan <bcdugga at gmail.com
> <mailto:bcdugga at gmail.com>>
> Subject: Re: [Imc-bookkeeper] [UCIMC-Tech] Remote Access for
> Bookkeeper/Treasurer
> To: "JOY" <imcbooks at gmail.com <mailto:imcbooks at gmail.com>>
> Cc: "Tech" <imc-tech at lists.ucimc.org
> <mailto:imc-tech at lists.ucimc.org>>,
> imc-bookkeeper at lists.chambana.net
> <mailto:imc-bookkeeper at lists.chambana.net>
> Date: Thursday, September 23, 2010, 5:22 PM
>
>
> Hi Joy,
>
> What time does work for you?
>
> Is there anything that Tech can provide - after remote
> access - that you
> and Wayne need to work more efficiently?
>
> Thanks
> Brian
>
> On 9/23/10 4:13 PM, JOY wrote:
> > Brian, I won't be in on Tuesday or Wednesday next week so
> you can use
> > that time slot for something else.
> >
> > Chris, Brian told me that the finance computer was the
> "cleanest"
> > computer he had seen at the IMC so I'm not sure what
> downloads, etc you
> > were talking about. I did not do personal browsing or
> downloading.
> > Furthermore, we used to have remote access, until about a
> year ago, so
> > I'm not sure what you are referring to there either.
> >
> > What I can tell you is that it has made a significant
> impact when Jason
> > and I both need access to the finance computer at the same
> time. I
> > appreciate all that tech has done for the finance
> computer, and I don't
> > think anyone is demanding anything, but we ask a lot of
> our finance folk
> > without providing the tools to do the job efficiently.
> >
> > Joy
> >
> > On Thu, Sep 23, 2010 at 2:44 PM, Brian Duggan
> <*MailScanner has detected a possible fraud attempt from
> "mc" claiming to be* bcduggan at ucimc.org
> <http://mc/compose?to=bcduggan@ucimc.org>
> > <mailto:*MailScanner has detected a possible fraud attempt
> from "mc" claiming to be* bcduggan at ucimc.org
> <http://mc/compose?to=bcduggan@ucimc.org>>> wrote:
> >
> > We should budget about two hours per person. I don't
> anticipate issues,
> > but there is always a possibility of something
> unexpected occurring.
> >
> > Yes, each user (Joy and Wayne) will need to bring the
> computer they want
> > to use for remote access. This means your laptop and
> power supply or
> > even your desktop computer. If it's a desktop, you
> only need to bring
> > the case - not the monitor, keyboard, mouse, cables or
> anything else.
> >
> > Here's when I'd like to get you set up:
> >
> > Joy, let's go next Wednesday, September 29, at 11:00am.
> >
> > Wayne, let's get you set up next Wednesday, September
> 29, at 2:00pm.
> >
> > If those don't work for you, please look at my
> calendar and propose
> > another time.
> >
> > Brian
> >
> > On 9/23/10 2:33 PM, Chris Ritzo wrote:
> > > On the issue of the perceived delay in providing
> remote access to the
> > > bookkeeper computer:
> > >
> > > This wasn't possible before Brian rebuilt the
> Finance computer. Since
> > > that has happened, Brian has been waiting for Joy
> and whoever needed
> > > remote access to take the next step.
> > >
> > > As I recall, Brian sent a message last week asking
> about scheduling a
> > > time in reply to Joy's request above.
> > >
> > > Joy, Wayne, when are you available?
> > > Brian, how long will the process take approximately
> and do Joy and
> > > Wayne need to bring in their laptops?
> > >
> > > Brian, please move this setup to the top of your list.
> > > I'd also ask others to be flexible and refrain from
> DEMANDING things
> > > get done immediately. It really doesn't help.
> > >
> > > Finally, I'd like to throw in a word of caution
> about remote access
> > > and computer security, given the enormous amount of
> support time that
> > > Brian Duggan put in recovering and rebuilding the
> Finance computer:
> > > - There are clear indications that the Finance
> computer, prior to
> > > crashing, was infected with spyware.
> > > - Please be aware that work done on IMC computers,
> particularly those
> > > running Windows, are vulnerable to spyware, malware,
> and viruses.
> > > - No one should be doing personal browsing or
> downloading non-work
> > > files to the Finance computers. If you want to do
> this, use the public
> > > computing workstations or bring in your own computer.
> > >
> > > - How does this relate to remote access?
> > > We will want to inspect whatever computer you're
> going to use to
> > > connect remotely and make sure it has Antivirus
> software installed and
> > > that it's working properly.
> > >
> > >
> > >
> > >
> > > On Thu, Sep 23, 2010 at 2:13 PM, Brian Duggan
> <*MailScanner has detected a possible fraud attempt from
> "mc" claiming to be* bcduggan at ucimc.org
> <http://mc/compose?to=bcduggan@ucimc.org>
> > <mailto:*MailScanner has detected a possible fraud
> attempt from "mc" claiming to be* bcduggan at ucimc.org
> <http://mc/compose?to=bcduggan@ucimc.org>>> wrote:
> > >> Yes, we need to schedule a time to set up your
> computers for
> > remote access.
> > >>
> > >> Wayne and Joy, I just shared my Google calendar
> with you. It reflects
> > >> when I'm busy. Please select an hour when I'm not
> busy with other
> > >> responsibilities and ask me to meet you then.
> > >>
> > >> It'd probably be better if we went one at a time.
> > >>
> > >> Brian
> > >>
> > >> On 9/23/10 11:34 AM, JOY wrote:
> > >>> Although I have been asking for remote access for
> months, the *last
> > >>> time* I asked was last Friday. I have not received
> a response...
> > >>>
> > >>> Forwarded conversation
> > >>> Subject: *Remote access*
> > >>> ------------------------
> > >>>
> > >>> From: *JOY* <*MailScanner has detected a possible
> fraud attempt from "mc" claiming to be* imcbooks at gmail.com
> <http://mc/compose?to=imcbooks@gmail.com>
> <mailto:*MailScanner has detected a possible fraud attempt
> from "mc" claiming to be* imcbooks at gmail.com
> <http://mc/compose?to=imcbooks@gmail.com>>
> > <mailto:*MailScanner has detected a possible fraud
> attempt from "mc" claiming to be* imcbooks at gmail.com
> <http://mc/compose?to=imcbooks@gmail.com>
> <mailto:*MailScanner has detected a possible fraud attempt
> from "mc" claiming to be* imcbooks at gmail.com
> <http://mc/compose?to=imcbooks@gmail.com>>>>
> > >>> Date: Fri, Sep 17, 2010 at 7:09 AM
> > >>> To: Brian Duggan <*MailScanner has detected a
> possible fraud attempt from "mc" claiming to be*
> bcdugga at gmail.com <http://mc/compose?to=bcdugga@gmail.com>
> <mailto:*MailScanner has detected a possible fraud attempt
> from "mc" claiming to be* bcdugga at gmail.com
> <http://mc/compose?to=bcdugga@gmail.com>>
> > <mailto:*MailScanner has detected a possible fraud
> attempt from "mc" claiming to be* bcdugga at gmail.com
> <http://mc/compose?to=bcdugga@gmail.com>
> <mailto:*MailScanner has detected a possible fraud attempt
> from "mc" claiming to be* bcdugga at gmail.com
> <http://mc/compose?to=bcdugga@gmail.com>>>>
> > >>>
> > >>>
> > >>> Hi Brian,
> > >>> At this point, what do I need to do to get remote
> access to the
> > finance
> > >>> computer? Do we need to schedule a time that I
> bring in my laptop?
> > >>> Thanks,
> > >>> Joy
> > >>>
> > >>>
> > >>> On Thu, Sep 23, 2010 at 11:22 AM, Chris Ritzo
> > <*MailScanner has detected a possible fraud attempt
> from "mc" claiming to be* chris.ritzo at gmail.com
> <http://mc/compose?to=chris.ritzo@gmail.com>
> <mailto:*MailScanner has detected a possible fraud attempt
> from "mc" claiming to be* chris.ritzo at gmail.com
> <http://mc/compose?to=chris.ritzo@gmail.com>>
> > >>> <mailto:*MailScanner has detected a possible fraud
> attempt from "mc" claiming to be* chris.ritzo at gmail.com
> <http://mc/compose?to=chris.ritzo@gmail.com>
> <mailto:*MailScanner has detected a possible fraud attempt
> from "mc" claiming to be* chris.ritzo at gmail.com
> <http://mc/compose?to=chris.ritzo@gmail.com>>>>
> > wrote:
> > >>>
> > >>> Carol,
> > >>> It is possible. We prepared for this when
> Brian rebuilt Joy's
> > >>> computer. I believe Brian has connected with
> Joy on
> > beginning to set
> > >>> up her laptop for remote access. I believe he
> needs to have
> > the laptop
> > >>> brought in to the IMC for set up.
> > >>>
> > >>> Brian, can you please connect with Joy and
> Wayne to get this
> > set up?
> > >>> Thanks.
> > >>>
> > >>> Chris
> > >>>
> > >>> On Thu, Sep 23, 2010 at 11:08 AM, carol ammons
> > >>> <*MailScanner has detected a possible fraud
> attempt from "mc" claiming to be* carolammons at gmail.com
> <http://mc/compose?to=carolammons@gmail.com>
> <mailto:*MailScanner has detected a possible fraud attempt
> from "mc" claiming to be* carolammons at gmail.com
> <http://mc/compose?to=carolammons@gmail.com>>
> > <mailto:*MailScanner has detected a possible fraud
> attempt from "mc" claiming to be* carolammons at gmail.com
> <http://mc/compose?to=carolammons@gmail.com>
> <mailto:*MailScanner has detected a possible fraud attempt
> from "mc" claiming to be* carolammons at gmail.com
> <http://mc/compose?to=carolammons@gmail.com>>>> wrote:
> > >>> > Good morning,
> > >>> >
> > >>> > We are faces with a challenge transition our
> treasurer
> > >>> responsibilities from
> > >>> > one person to another. I know that remote
> access would
> > help Joy
> > >>> and Wayne
> > >>> > get this done. Since I am largely lacking
> knowledge on
> > what it
> > >>> takes to get
> > >>> > remote access set-up, can you all give me
> some idea of how
> > long it
> > >>> will take
> > >>> > to get this completed? Or, it this even
> possible with the
> > changes
> > >>> made to
> > >>> > the finance computers?
> > >>> >
> > >>> > Carol A.
> > >>> >
> > >>> > --
> > >>> > Carol Ammons-Program Director
> > >>> > Americorps/UCIMC
> > >>> > 202 S. Broadway Avenue
> > >>> > Urbana, IL 61802
> > >>> > 217-344-8820 (office)
> > >>> >
> > >>> _______________________________________________
> > >>> Imc-bookkeeper mailing list
> > >>> *MailScanner has detected a possible fraud
> attempt from "mc" claiming to be*
> Imc-bookkeeper at lists.chambana.net
> <http://mc/compose?to=Imc-bookkeeper@lists.chambana.net>
> > <mailto:*MailScanner has detected a possible fraud
> attempt from "mc" claiming to be*
> Imc-bookkeeper at lists.chambana.net
> <http://mc/compose?to=Imc-bookkeeper@lists.chambana.net>>
> > >>> <mailto:*MailScanner has detected a possible
> fraud attempt from "mc" claiming to be*
> Imc-bookkeeper at lists.chambana.net
> <http://mc/compose?to=Imc-bookkeeper@lists.chambana.net>
> > <mailto:*MailScanner has detected a possible fraud
> attempt from "mc" claiming to be*
> Imc-bookkeeper at lists.chambana.net
> <http://mc/compose?to=Imc-bookkeeper@lists.chambana.net>>>
> > >>>
> http://lists.chambana.net/mailman/listinfo/imc-bookkeeper
> > >>>
> > >>>
> > >>>
> > >>>
> > >>> --
> > >>> Joy Davis
> > >>> UCIMC Office Manager
> > >>> 202 S. Broadway Ave., Suite 100
> > >>> Urbana, IL 61801
> > >>> *MailScanner has detected a possible fraud attempt
> from "mc" claiming to be* imcbooks at gmail.com
> <http://mc/compose?to=imcbooks@gmail.com>
> <mailto:*MailScanner has detected a possible fraud attempt
> from "mc" claiming to be* imcbooks at gmail.com
> <http://mc/compose?to=imcbooks@gmail.com>>
> > <mailto:*MailScanner has detected a possible fraud
> attempt from "mc" claiming to be* imcbooks at gmail.com
> <http://mc/compose?to=imcbooks@gmail.com>
> <mailto:*MailScanner has detected a possible fraud attempt
> from "mc" claiming to be* imcbooks at gmail.com
> <http://mc/compose?to=imcbooks@gmail.com>>>
> > >>> 217.344.8820
> > >>> www.ucimc.org <http://www.ucimc.org>
> <http://www.ucimc.org> <http://www.ucimc.org>
> > >>>
> > >>>
> > >>>
> > >>> _______________________________________________
> > >>> Imc-bookkeeper mailing list
> > >>> *MailScanner has detected a possible fraud attempt
> from "mc" claiming to be* Imc-bookkeeper at lists.chambana.net
> <http://mc/compose?to=Imc-bookkeeper@lists.chambana.net>
> > <mailto:*MailScanner has detected a possible fraud
> attempt from "mc" claiming to be*
> Imc-bookkeeper at lists.chambana.net
> <http://mc/compose?to=Imc-bookkeeper@lists.chambana.net>>
> > >>>
> http://lists.chambana.net/mailman/listinfo/imc-bookkeeper
> > >>
> > >> _______________________________________________
> > >> Imc-bookkeeper mailing list
> > >> *MailScanner has detected a possible fraud attempt
> from "mc" claiming to be* Imc-bookkeeper at lists.chambana.net
> <http://mc/compose?to=Imc-bookkeeper@lists.chambana.net>
> > <mailto:*MailScanner has detected a possible fraud
> attempt from "mc" claiming to be*
> Imc-bookkeeper at lists.chambana.net
> <http://mc/compose?to=Imc-bookkeeper@lists.chambana.net>>
> > >>
> http://lists.chambana.net/mailman/listinfo/imc-bookkeeper
> > >>
> >
> >
> >
> >
> > --
> > Joy Davis
> > UCIMC Office Manager
> > 202 S. Broadway Ave., Suite 100
> > Urbana, IL 61801
> > *MailScanner has detected a possible fraud attempt from
> "mc" claiming to be* imcbooks at gmail.com
> <http://mc/compose?to=imcbooks@gmail.com>
> <mailto:*MailScanner has detected a possible fraud attempt
> from "mc" claiming to be* imcbooks at gmail.com
> <http://mc/compose?to=imcbooks@gmail.com>>
> > 217.344.8820
> > www.ucimc.org <http://www.ucimc.org> <http://www.ucimc.org>
> >
> >
> >
> > _______________________________________________
> > IMC-Tech mailing list
> > *MailScanner has detected a possible fraud attempt from
> "mc" claiming to be* IMC-Tech at lists.chambana.net
> <http://mc/compose?to=IMC-Tech@lists.chambana.net>
> > http://lists.chambana.net/mailman/listinfo/imc-tech
>
> --
> Brian Duggan
> Technical Projects Developer
> UC Independent Media Center
> http://www.ucimc.org | 309 310 7026
> _______________________________________________
> Imc-bookkeeper mailing list
> *MailScanner has detected a possible fraud attempt from "mc"
> claiming to be* Imc-bookkeeper at lists.chambana.net
> <http://mc/compose?to=Imc-bookkeeper@lists.chambana.net>
> http://lists.chambana.net/mailman/listinfo/imc-bookkeeper
>
>
>
>
>
> --
> Joy Davis
> UCIMC Office Manager
> 202 S. Broadway Ave., Suite 100
> Urbana, IL 61801
> imcbooks at gmail.com <mailto:imcbooks at gmail.com>
> 217.344.8820
> www.ucimc.org <http://www.ucimc.org>
>
> _______________________________________________
> IMC mailing list
> IMC at lists.chambana.net <mailto:IMC at lists.chambana.net>
> http://lists.chambana.net/mailman/listinfo/imc
>
>
>
>
> _______________________________________________
> IMC mailing list
> IMC at lists.chambana.net
> http://lists.chambana.net/mailman/listinfo/imc
--
Brian Duggan
Technical Projects Developer
UC Independent Media Center
http://www.ucimc.org | 309 310 7026
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