[Imcamericorps] Aetna Insurance Cards

[Brian Duggan]

I don't about anyone else, but I received my insurance cards a couple
of weeks ago.

And then another identical set of cards.

And yet another identical set of cards.

With my six identical insurance cards I felt I had everything I needed
for Carle to accept my medical insurance, but they're still confused.
I had to call the SRC number to get the skinny:

The medical provider must call the SRC number to verify coverage, not
Aetna. That number again is

866 897 7473

Hope that helps people. I'm getting out the label maker.

Brian

On Mon, Nov 9, 2009 at 6:13 PM, Brian Duggan <bcdugga at gmail.com> wrote:
> Just got off the phone with an Aetna rep (Evora, rep# A106853), who I
> reached at the AmeriCorps-specific number Judith gave. She told me
> that the cards should arrive within 4-6 weeks of when the policy
> started. Therefore it should only be another 1-2 weeks. I explained
> that they didn't have ID numbers for us yet and that the cards weren't
> ordered when they were supposed to be, but she said the same thing.
> I'm really confused.
>
> On the upside, I found out exactly how to file a prescription
> reimbursement. First, we should use the AmeriCorps member claims
> forms, found here:
>
> http://www.aetna.com/docfind/custom/aahc/americorp_forms.html#
>
> Fill out fields 1-19 and leave the rest blank. Include copies of the
> prescription tags that the pharmacy affixes to the bag. This is the
> tag with your name, address, prescription, doctor, and price. Evora
> said that reimbursements come through within about 30 days. I'll be
> testing this really soon.
>
> Hope that helps
>
> Brian
>
> On Mon, Nov 9, 2009 at 5:54 PM, Nicole Pion <nicole.pion at gmail.com> wrote:
>> Also, our info is:
>>
>> Urbana Champaign Independent Media Center Foundation (group number is
>> 032360).
>>
>>
>>
>> On Mon, Nov 9, 2009 at 5:47 PM, Nicole Pion <nicole.pion at gmail.com> wrote:
>>>
>>> This is ridiculous.  Carol and I will call tomorrow and get to the bottom
>>> of this.  You should not have to call to get a card, but I still recommend
>>> that you do.  Also, keep track of who you spoke with, what they told you,
>>> etc.
>>>
>>> We definitely have signed you all up.  I know because Jason T sent in the
>>> forms and has been corresponding with our representative.
>>>
>>> Nicole
>>>
>>> On Mon, Nov 9, 2009 at 5:41 PM, Judith Pond <judith.pond at gmail.com> wrote:
>>>>
>>>> Same story. Called several numbers, no one seems to know anything except
>>>> that I'm not in the Aetna system. I had to wrangle with a few different
>>>> representatives to get it sorted out, and it still will take a couple of
>>>> days before anything actually happens.
>>>>
>>>> Brian is right: call before you need to use the insurance, just to make
>>>> sure that everything is copacetic. I also have a number that is supposedly
>>>> the direct line for AmeriCorps volunteers: 866-897-7473.
>>>>
>>>> Good luck.
>>>>
>>>>
>>>> On Mon, Nov 9, 2009 at 5:37 PM, Brian Duggan <bcdugga at gmail.com> wrote:
>>>>>
>>>>> Hi All, just got off the phone with Aetna about reimbursing me for my
>>>>> prescription. I learned some interesting things.
>>>>>
>>>>> When I talked to the representative he said I didn't have an ID
>>>>> number. He also said that ID cards had not been ordered for us. He
>>>>> said that the order is supposed to occur automatically at the time the
>>>>> policy is created. No reason why that didn't happen. He said he
>>>>> ordered an ID card for me, but that it could take 3 - 4 weeks get
>>>>> arrive in the mail.
>>>>>
>>>>> I think it'd be a good idea for all of us to call the claims
>>>>> department and make sure they they've ordered cards for us. I've been
>>>>> trying to get the Meijer pharmacy to charge Aetna for the
>>>>> prescriptions, but it hasn't been working. Of course, Aetna claims
>>>>> that my social security number is as good as an ID number until the
>>>>> card gets here. Surprise!: that's bs.
>>>>>
>>>>> I assume that our group number is the same for all of us, but I
>>>>> wouldn't know for sure. The group number the rep gave me is
>>>>> 0891343-10-000
>>>>> The Aetna number to call is 1-800-788-6557. Press 1, then 2, if I
>>>>> remember correctly.
>>>>>
>>>>> This is a mess. No surprise there, I suppose.
>>>>>
>>>>> Brian
>>>>> _______________________________________________
>>>>> Imcamericorps mailing list
>>>>> Imcamericorps at lists.chambana.net
>>>>> http://lists.chambana.net/cgi-bin/listinfo/imcamericorps
>>>>
>>>>
>>>> _______________________________________________
>>>> Imcamericorps mailing list
>>>> Imcamericorps at lists.chambana.net
>>>> http://lists.chambana.net/cgi-bin/listinfo/imcamericorps
>>>>
>>>
>>>
>>>
>>> --
>>> Nicole Pion
>>> Outreach and Development Adviser
>>> AmeriCorps CTC VISTA
>>> Urbana-Champaign Independent Media Center
>>
>>
>>
>> --
>> Nicole Pion
>> Outreach and Development Adviser
>> AmeriCorps CTC VISTA
>> Urbana-Champaign Independent Media Center
>>
>



-- 
Brian Duggan
Technical Projects Developer
UC Independent Media Center
http://www.ucimc.org | 309 310 7026