[Imcamericorps] Aetna Insurance Cards

[Judith Pond]

Has everyone else received their cards? I haven't, and I'm wondering if
things are just slow or if I need to call and make sure that mine are on the
way.

Thanks,
Judith

On Mon, Dec 14, 2009 at 5:43 PM, Brian Duggan <bcdugga at gmail.com> wrote:

> I don't about anyone else, but I received my insurance cards a couple
> of weeks ago.
>
> And then another identical set of cards.
>
> And yet another identical set of cards.
>
> With my six identical insurance cards I felt I had everything I needed
> for Carle to accept my medical insurance, but they're still confused.
> I had to call the SRC number to get the skinny:
>
> The medical provider must call the SRC number to verify coverage, not
> Aetna. That number again is
>
> 866 897 7473
>
> Hope that helps people. I'm getting out the label maker.
>
> Brian
>
> On Mon, Nov 9, 2009 at 6:13 PM, Brian Duggan <bcdugga at gmail.com> wrote:
> > Just got off the phone with an Aetna rep (Evora, rep# A106853), who I
> > reached at the AmeriCorps-specific number Judith gave. She told me
> > that the cards should arrive within 4-6 weeks of when the policy
> > started. Therefore it should only be another 1-2 weeks. I explained
> > that they didn't have ID numbers for us yet and that the cards weren't
> > ordered when they were supposed to be, but she said the same thing.
> > I'm really confused.
> >
> > On the upside, I found out exactly how to file a prescription
> > reimbursement. First, we should use the AmeriCorps member claims
> > forms, found here:
> >
> > http://www.aetna.com/docfind/custom/aahc/americorp_forms.html#
> >
> > Fill out fields 1-19 and leave the rest blank. Include copies of the
> > prescription tags that the pharmacy affixes to the bag. This is the
> > tag with your name, address, prescription, doctor, and price. Evora
> > said that reimbursements come through within about 30 days. I'll be
> > testing this really soon.
> >
> > Hope that helps
> >
> > Brian
> >
> > On Mon, Nov 9, 2009 at 5:54 PM, Nicole Pion <nicole.pion at gmail.com>
> wrote:
> >> Also, our info is:
> >>
> >> Urbana Champaign Independent Media Center Foundation (group number is
> >> 032360).
> >>
> >>
> >>
> >> On Mon, Nov 9, 2009 at 5:47 PM, Nicole Pion <nicole.pion at gmail.com>
> wrote:
> >>>
> >>> This is ridiculous.  Carol and I will call tomorrow and get to the
> bottom
> >>> of this.  You should not have to call to get a card, but I still
> recommend
> >>> that you do.  Also, keep track of who you spoke with, what they told
> you,
> >>> etc.
> >>>
> >>> We definitely have signed you all up.  I know because Jason T sent in
> the
> >>> forms and has been corresponding with our representative.
> >>>
> >>> Nicole
> >>>
> >>> On Mon, Nov 9, 2009 at 5:41 PM, Judith Pond <judith.pond at gmail.com>
> wrote:
> >>>>
> >>>> Same story. Called several numbers, no one seems to know anything
> except
> >>>> that I'm not in the Aetna system. I had to wrangle with a few
> different
> >>>> representatives to get it sorted out, and it still will take a couple
> of
> >>>> days before anything actually happens.
> >>>>
> >>>> Brian is right: call before you need to use the insurance, just to
> make
> >>>> sure that everything is copacetic. I also have a number that is
> supposedly
> >>>> the direct line for AmeriCorps volunteers: 866-897-7473.
> >>>>
> >>>> Good luck.
> >>>>
> >>>>
> >>>> On Mon, Nov 9, 2009 at 5:37 PM, Brian Duggan <bcdugga at gmail.com>
> wrote:
> >>>>>
> >>>>> Hi All, just got off the phone with Aetna about reimbursing me for my
> >>>>> prescription. I learned some interesting things.
> >>>>>
> >>>>> When I talked to the representative he said I didn't have an ID
> >>>>> number. He also said that ID cards had not been ordered for us. He
> >>>>> said that the order is supposed to occur automatically at the time
> the
> >>>>> policy is created. No reason why that didn't happen. He said he
> >>>>> ordered an ID card for me, but that it could take 3 - 4 weeks get
> >>>>> arrive in the mail.
> >>>>>
> >>>>> I think it'd be a good idea for all of us to call the claims
> >>>>> department and make sure they they've ordered cards for us. I've been
> >>>>> trying to get the Meijer pharmacy to charge Aetna for the
> >>>>> prescriptions, but it hasn't been working. Of course, Aetna claims
> >>>>> that my social security number is as good as an ID number until the
> >>>>> card gets here. Surprise!: that's bs.
> >>>>>
> >>>>> I assume that our group number is the same for all of us, but I
> >>>>> wouldn't know for sure. The group number the rep gave me is
> >>>>> 0891343-10-000
> >>>>> The Aetna number to call is 1-800-788-6557. Press 1, then 2, if I
> >>>>> remember correctly.
> >>>>>
> >>>>> This is a mess. No surprise there, I suppose.
> >>>>>
> >>>>> Brian
> >>>>> _______________________________________________
> >>>>> Imcamericorps mailing list
> >>>>> Imcamericorps at lists.chambana.net
> >>>>> http://lists.chambana.net/cgi-bin/listinfo/imcamericorps
> >>>>
> >>>>
> >>>> _______________________________________________
> >>>> Imcamericorps mailing list
> >>>> Imcamericorps at lists.chambana.net
> >>>> http://lists.chambana.net/cgi-bin/listinfo/imcamericorps
> >>>>
> >>>
> >>>
> >>>
> >>> --
> >>> Nicole Pion
> >>> Outreach and Development Adviser
> >>> AmeriCorps CTC VISTA
> >>> Urbana-Champaign Independent Media Center
> >>
> >>
> >>
> >> --
> >> Nicole Pion
> >> Outreach and Development Adviser
> >> AmeriCorps CTC VISTA
> >> Urbana-Champaign Independent Media Center
> >>
> >
>
>
>
> --
> Brian Duggan
> Technical Projects Developer
> UC Independent Media Center
> http://www.ucimc.org | 309 310 7026
>
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