[Imcamericorps] Aetna Insurance Cards

Tue Dec 15 21:16:30 CST 2009

I got mine.

On Tue, Dec 15, 2009 at 6:33 PM, Judith Pond <judith.pond at gmail.com> wrote:

> Has everyone else received their cards? I haven't, and I'm wondering if
> things are just slow or if I need to call and make sure that mine are on the
> way.
>
> Thanks,
> Judith
>
>
> On Mon, Dec 14, 2009 at 5:43 PM, Brian Duggan <bcdugga at gmail.com> wrote:
>
>> I don't about anyone else, but I received my insurance cards a couple
>> of weeks ago.
>>
>> And then another identical set of cards.
>>
>> And yet another identical set of cards.
>>
>> With my six identical insurance cards I felt I had everything I needed
>> for Carle to accept my medical insurance, but they're still confused.
>> I had to call the SRC number to get the skinny:
>>
>> The medical provider must call the SRC number to verify coverage, not
>> Aetna. That number again is
>>
>> 866 897 7473
>>
>> Hope that helps people. I'm getting out the label maker.
>>
>> Brian
>>
>> On Mon, Nov 9, 2009 at 6:13 PM, Brian Duggan <bcdugga at gmail.com> wrote:
>> > Just got off the phone with an Aetna rep (Evora, rep# A106853), who I
>> > reached at the AmeriCorps-specific number Judith gave. She told me
>> > that the cards should arrive within 4-6 weeks of when the policy
>> > started. Therefore it should only be another 1-2 weeks. I explained
>> > that they didn't have ID numbers for us yet and that the cards weren't
>> > ordered when they were supposed to be, but she said the same thing.
>> > I'm really confused.
>> >
>> > On the upside, I found out exactly how to file a prescription
>> > reimbursement. First, we should use the AmeriCorps member claims
>> > forms, found here:
>> >
>> > http://www.aetna.com/docfind/custom/aahc/americorp_forms.html#
>> >
>> > Fill out fields 1-19 and leave the rest blank. Include copies of the
>> > prescription tags that the pharmacy affixes to the bag. This is the
>> > tag with your name, address, prescription, doctor, and price. Evora
>> > said that reimbursements come through within about 30 days. I'll be
>> > testing this really soon.
>> >
>> > Hope that helps
>> >
>> > Brian
>> >
>> > On Mon, Nov 9, 2009 at 5:54 PM, Nicole Pion <nicole.pion at gmail.com>
>> wrote:
>> >> Also, our info is:
>> >>
>> >> Urbana Champaign Independent Media Center Foundation (group number is
>> >> 032360).
>> >>
>> >>
>> >>
>> >> On Mon, Nov 9, 2009 at 5:47 PM, Nicole Pion <nicole.pion at gmail.com>
>> wrote:
>> >>>
>> >>> This is ridiculous.  Carol and I will call tomorrow and get to the
>> bottom
>> >>> of this.  You should not have to call to get a card, but I still
>> recommend
>> >>> that you do.  Also, keep track of who you spoke with, what they told
>> you,
>> >>> etc.
>> >>>
>> >>> We definitely have signed you all up.  I know because Jason T sent in
>> the
>> >>> forms and has been corresponding with our representative.
>> >>>
>> >>> Nicole
>> >>>
>> >>> On Mon, Nov 9, 2009 at 5:41 PM, Judith Pond <judith.pond at gmail.com>
>> wrote:
>> >>>>
>> >>>> Same story. Called several numbers, no one seems to know anything
>> except
>> >>>> that I'm not in the Aetna system. I had to wrangle with a few
>> different
>> >>>> representatives to get it sorted out, and it still will take a couple
>> of
>> >>>> days before anything actually happens.
>> >>>>
>> >>>> Brian is right: call before you need to use the insurance, just to
>> make
>> >>>> sure that everything is copacetic. I also have a number that is
>> supposedly
>> >>>> the direct line for AmeriCorps volunteers: 866-897-7473.
>> >>>>
>> >>>> Good luck.
>> >>>>
>> >>>>
>> >>>> On Mon, Nov 9, 2009 at 5:37 PM, Brian Duggan <bcdugga at gmail.com>
>> wrote:
>> >>>>>
>> >>>>> Hi All, just got off the phone with Aetna about reimbursing me for
>> my
>> >>>>> prescription. I learned some interesting things.
>> >>>>>
>> >>>>> When I talked to the representative he said I didn't have an ID
>> >>>>> number. He also said that ID cards had not been ordered for us. He
>> >>>>> said that the order is supposed to occur automatically at the time
>> the
>> >>>>> policy is created. No reason why that didn't happen. He said he
>> >>>>> ordered an ID card for me, but that it could take 3 - 4 weeks get
>> >>>>> arrive in the mail.
>> >>>>>
>> >>>>> I think it'd be a good idea for all of us to call the claims
>> >>>>> department and make sure they they've ordered cards for us. I've
>> been
>> >>>>> trying to get the Meijer pharmacy to charge Aetna for the
>> >>>>> prescriptions, but it hasn't been working. Of course, Aetna claims
>> >>>>> that my social security number is as good as an ID number until the
>> >>>>> card gets here. Surprise!: that's bs.
>> >>>>>
>> >>>>> I assume that our group number is the same for all of us, but I
>> >>>>> wouldn't know for sure. The group number the rep gave me is
>> >>>>> 0891343-10-000
>> >>>>> The Aetna number to call is 1-800-788-6557. Press 1, then 2, if I
>> >>>>> remember correctly.
>> >>>>>
>> >>>>> This is a mess. No surprise there, I suppose.
>> >>>>>
>> >>>>> Brian
>> >>>>> _______________________________________________
>> >>>>> Imcamericorps mailing list
>> >>>>> Imcamericorps at lists.chambana.net
>> >>>>> http://lists.chambana.net/cgi-bin/listinfo/imcamericorps
>> >>>>
>> >>>>
>> >>>> _______________________________________________
>> >>>> Imcamericorps mailing list
>> >>>> Imcamericorps at lists.chambana.net
>> >>>> http://lists.chambana.net/cgi-bin/listinfo/imcamericorps
>> >>>>
>> >>>
>> >>>
>> >>>
>> >>> --
>> >>> Nicole Pion
>> >>> Outreach and Development Adviser
>> >>> AmeriCorps CTC VISTA
>> >>> Urbana-Champaign Independent Media Center
>> >>
>> >>
>> >>
>> >> --
>> >> Nicole Pion
>> >> Outreach and Development Adviser
>> >> AmeriCorps CTC VISTA
>> >> Urbana-Champaign Independent Media Center
>> >>
>> >
>>
>>
>>
>> --
>> Brian Duggan
>> Technical Projects Developer
>> UC Independent Media Center
>> http://www.ucimc.org | 309 310 7026
>>
>
>
> _______________________________________________
> Imcamericorps mailing list
> Imcamericorps at lists.chambana.net
> http://lists.chambana.net/cgi-bin/listinfo/imcamericorps
>
>

-- 

-   -   -   -   -
nix.carly at gmail.com
(office) 217.344.8820
(cell) 217.855.3519
-   -   -   -   -
print: http://publici.ucimc.org/
radio: http://www.radiofreeurbana.org/
web: http://ucimc.org/
-------------- next part --------------
An HTML attachment was scrubbed...
URL: http://lists.chambana.net/mailman/archive/imcamericorps/attachments/20091215/39a9b201/attachment-0001.html