[Imcamericorps] Aetna Insurance Cards

Nicole Pion nicole.pion at gmail.com
Mon Nov 9 17:54:16 CST 2009


Also, our info is:

Urbana Champaign Independent Media Center Foundation (group number is
032360).



On Mon, Nov 9, 2009 at 5:47 PM, Nicole Pion <nicole.pion at gmail.com> wrote:

> This is ridiculous.  Carol and I will call tomorrow and get to the bottom
> of this.  You should not have to call to get a card, but I still recommend
> that you do.  Also, keep track of who you spoke with, what they told you,
> etc.
>
> We definitely have signed you all up.  I know because Jason T sent in the
> forms and has been corresponding with our representative.
>
> Nicole
>
>
> On Mon, Nov 9, 2009 at 5:41 PM, Judith Pond <judith.pond at gmail.com> wrote:
>
>> Same story. Called several numbers, no one seems to know anything except
>> that I'm not in the Aetna system. I had to wrangle with a few different
>> representatives to get it sorted out, and it still will take a couple of
>> days before anything actually happens.
>>
>> Brian is right: call before you need to use the insurance, just to make
>> sure that everything is copacetic. I also have a number that is supposedly
>> the direct line for AmeriCorps volunteers: 866-897-7473.
>>
>> Good luck.
>>
>>
>>
>> On Mon, Nov 9, 2009 at 5:37 PM, Brian Duggan <bcdugga at gmail.com> wrote:
>>
>>> Hi All, just got off the phone with Aetna about reimbursing me for my
>>> prescription. I learned some interesting things.
>>>
>>> When I talked to the representative he said I didn't have an ID
>>> number. He also said that ID cards had not been ordered for us. He
>>> said that the order is supposed to occur automatically at the time the
>>> policy is created. No reason why that didn't happen. He said he
>>> ordered an ID card for me, but that it could take 3 - 4 weeks get
>>> arrive in the mail.
>>>
>>> I think it'd be a good idea for all of us to call the claims
>>> department and make sure they they've ordered cards for us. I've been
>>> trying to get the Meijer pharmacy to charge Aetna for the
>>> prescriptions, but it hasn't been working. Of course, Aetna claims
>>> that my social security number is as good as an ID number until the
>>> card gets here. Surprise!: that's bs.
>>>
>>> I assume that our group number is the same for all of us, but I
>>> wouldn't know for sure. The group number the rep gave me is
>>> 0891343-10-000
>>> The Aetna number to call is 1-800-788-6557. Press 1, then 2, if I
>>> remember correctly.
>>>
>>> This is a mess. No surprise there, I suppose.
>>>
>>> Brian
>>> _______________________________________________
>>> Imcamericorps mailing list
>>> Imcamericorps at lists.chambana.net
>>> http://lists.chambana.net/cgi-bin/listinfo/imcamericorps
>>>
>>
>>
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>>
>>
>
>
> --
> Nicole Pion
> Outreach and Development Adviser
> AmeriCorps CTC VISTA
> Urbana-Champaign Independent Media Center
>



-- 
Nicole Pion
Outreach and Development Adviser
AmeriCorps CTC VISTA
Urbana-Champaign Independent Media Center
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