[Makerspace-keymembers] Makerspace WIFI Update

[Mashiro Ainsworth]

The routers are all in the boiler room. I'm in contact with a guy at Volo,
his name is Tony. He's the one who did the building internet. Were going to
try and meet up tomorrow and sort it out.

On Mon, Jul 27, 2015 at 6:32 PM, Jeffrey Putney <quaker at gmail.com> wrote:

> To the best of my knowledge the wifi station is plugged into that giant
> blue switch that's under the music computer in the makerspace, and then I
> assume that switch goes to some router somewhere else in the building, but
> that's just a guess :-/
>
> Thanks for looking into it!
> Jeff
>
> On Mon, Jul 27, 2015 at 1:22 PM, Mashiro Ainsworth <kizzahxoxo at gmail.com>
> wrote:
>
>> Does anyone know who the router belongs to, that broadcasts the
>> Makerspace open wifi signal?
>>
>> Was this installed by someone from our group, or the IMC as an inclusion
>> of being a tenant?
>>
>> I am wondering who responsibility falls on for maintenance of the
>> equipment.
>>
>> This might help me respond to this email below.
>>
>> I let her know I'm free all day today and tomorrow. If the router is
>> property and the account is of ownership of the IMC I think the preferred
>> method would be for the IMC to have Volo come in and fix it.
>>
>>
>>
>> ________________________________________________________
>>
>>
>>
>> Hi, Kylani,
>>
>> This is not a bother from you. I am here to help.  I contacted Volo
>> because that's the company that is contracted to service the system. One of
>> their reps should know in case there is something important he needs to
>> inform you about, or he needs to accompany you, and/or has a preferred
>> solution.
>>
>> The call taker there spoke to Tony, the tech who replaced the plug after
>> that last break in service that you referenced. Tony wanted a work ticket
>> made and to know exactly what you want to reset; he was thinking he may be
>> able to re-set whatever it is, remotely.  Also, he will be giving me a call
>> back. An appointment may be available today, but if not, it may have to be
>> tomorrow.
>> While waiting for Tony's call, I re-read your e-mail and called back to
>> tell the call taker that you want to reset Makerspace's router. The call
>> taker asked me to confirm that you know exactly which router belongs to
>> Makerspace.  I told her I would be making a presumption that you do. (You
>> and I may not have met --I look forward). So, she will give Tony this
>> additional information as to what is wanted by you/presumed to be known by
>> me; and he still will be giving me a call.  After I am contacted again, I
>> will then contact you.  Do you have any preferred or ideal appointment
>> times for today and tomorrow?
>>
>>
>> Thank you.               --Sophia
>>
>> _______________________________________________
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>>
>>
>
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