[Makerspace-keymembers] Makerspace WIFI Update

[Jeffrey Putney]

To the best of my knowledge the wifi station is plugged into that giant
blue switch that's under the music computer in the makerspace, and then I
assume that switch goes to some router somewhere else in the building, but
that's just a guess :-/

Thanks for looking into it!
Jeff

On Mon, Jul 27, 2015 at 1:22 PM, Mashiro Ainsworth <kizzahxoxo at gmail.com>
wrote:

> Does anyone know who the router belongs to, that broadcasts the Makerspace
> open wifi signal?
>
> Was this installed by someone from our group, or the IMC as an inclusion
> of being a tenant?
>
> I am wondering who responsibility falls on for maintenance of the
> equipment.
>
> This might help me respond to this email below.
>
> I let her know I'm free all day today and tomorrow. If the router is
> property and the account is of ownership of the IMC I think the preferred
> method would be for the IMC to have Volo come in and fix it.
>
>
>
> ________________________________________________________
>
>
>
> Hi, Kylani,
>
> This is not a bother from you. I am here to help.  I contacted Volo
> because that's the company that is contracted to service the system. One of
> their reps should know in case there is something important he needs to
> inform you about, or he needs to accompany you, and/or has a preferred
> solution.
>
> The call taker there spoke to Tony, the tech who replaced the plug after
> that last break in service that you referenced. Tony wanted a work ticket
> made and to know exactly what you want to reset; he was thinking he may be
> able to re-set whatever it is, remotely.  Also, he will be giving me a call
> back. An appointment may be available today, but if not, it may have to be
> tomorrow.
> While waiting for Tony's call, I re-read your e-mail and called back to
> tell the call taker that you want to reset Makerspace's router. The call
> taker asked me to confirm that you know exactly which router belongs to
> Makerspace.  I told her I would be making a presumption that you do. (You
> and I may not have met --I look forward). So, she will give Tony this
> additional information as to what is wanted by you/presumed to be known by
> me; and he still will be giving me a call.  After I am contacted again, I
> will then contact you.  Do you have any preferred or ideal appointment
> times for today and tomorrow?
>
>
> Thank you.               --Sophia
>
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