[UCIMC-Tech] email troubles at chyn at ucimc.org

[Stuart Levy]

Does the mail.chambana.net server keep mail logs, so you could check 
whether it received the original message and maybe whether it forwarded it?

On 7/17/14 8:11 PM, arthousefarm at gmail.com wrote:
> If something is marked as spam what happens? My friend who sent the press packet (large PDF) yesterday got no indication it was not delivered. D
>
>> On Jul 17, 2014, at 6:56 PM, Chris Ritzo <critzo at chambana.net> wrote:
>>
>> Cool. I will review the message. It would be useful to know from a
>> person who sent a message you did not receive got any sort of
>> notification from our servers. I realize this may not be possible or
>> convenient to ask, and that's ok. What it might confirm would be whether
>> the sender's email server was mis-configured in some way, triggering a
>> bounce back from mail.chambana.net. Our server is configured pretty
>> strictly to reduce spam. I think this may be an outlying possibility
>> however. Another possibility is that Google may have flagged the
>> forwarded message as spam.
>>
>> I talked to Josh about switching that address to a redirect, and he was
>> not sure that it would really change anything.
>>
>> Another short term option would be to have you connect to the @ucimc.org
>> account using Apple Mail or another Mail program using IMAP. If you want
>> to try this let me know.
>>
>> Alternately, we will just simply need to try monitoring this until we
>> can talk with you more about moving @ucimc.org email and lists to a more
>> accessible platform for IMC to manage directly. We're ready to start
>> that conversation as soon as you have bandwidth to.
>>
>> -Chris
>>
>>
>>> On Thu 17 Jul 2014 04:37:24 PM EDT, Danielle Chynoweth wrote:
>>> I just use gmail to send and receive. A redirect is fine. And it does
>>> work when I send tests but I have confirmed that I definitely was sent
>>> emails I didn't receive. I will forward one to you now.
>>>
>>> Danielle
>>>
>>>
>>> On Thu, Jul 17, 2014 at 3:34 PM, Chris Ritzo <critzo at chambana.net
>>> <mailto:critzo at chambana.net>> wrote:
>>>
>>>     Hi Danielle,
>>>
>>>     Sorry that this has been happening. Let's figure out the best way
>>>     to fix
>>>     in the short term and talk more about a long term solution so IMC is
>>>     able to manage email accounts and lists more directly.
>>>
>>>     This account is in our directory server and forwards to
>>>     arthousefarm at gmail.com <mailto:arthousefarm at gmail.com>
>>>
>>>     Question: when you use this account, do you just configure gmail
>>>     to send
>>>     as that address, or use that as a Reply-to address? or do you have it
>>>     set up in Apple Mail to send as chyn at ucimc.org
>>>     <mailto:chyn at ucimc.org> when needed?
>>>
>>>     -Chris
>>>
>>>
>>>>     On Thu 17 Jul 2014 03:47:58 PM EDT, Danielle Chynoweth wrote:
>>>> Hi tech folks,
>>>>
>>>> I am having intermittent problems with chyn at ucimc.org
>>>     <mailto:chyn at ucimc.org>
>>>> <mailto:chyn at ucimc.org <mailto:chyn at ucimc.org>>.
>>>>
>>>> I didn't get a grant agreement for the IMC, delaying 20K in
>>>     payments.
>>>> More recently I didn't receive a press packet for a Aug 5th show.
>>>>
>>>> I have media workshop confirmations coming to chyn at ucimc.org
>>>     <mailto:chyn at ucimc.org>
>>>> <mailto:chyn at ucimc.org <mailto:chyn at ucimc.org>> and worry I am
>>>     missing some.
>>>> I usually don't use chyn at ucimc.org <mailto:chyn at ucimc.org>
>>>     <mailto:chyn at ucimc.org <mailto:chyn at ucimc.org>> but for
>>>> grants, workshops and other IMC business, it is pretty essential.
>>>>
>>>> Seems like the problem happens with large files or attachments. But
>>>> they don't receive a bounce.
>>>>
>>>> Any ideas as to what is causing the problem?
>>>>
>>>> thank you!
>>>>
>>>> Danielle
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> _______________________________________________
>>>> IMC-Tech mailing list
>>>> IMC-Tech at lists.chambana.net <mailto:IMC-Tech at lists.chambana.net>
>>>> https://lists.chambana.net/mailman/listinfo/imc-tech
> _______________________________________________
> IMC-Tech mailing list
> IMC-Tech at lists.chambana.net
> https://lists.chambana.net/mailman/listinfo/imc-tech