[UCIMC-Tech] email troubles at chyn at ucimc.org

[Chris Ritzo]

On Thu 17 Jul 2014 10:20:28 PM EDT, Stuart Levy wrote:
> Does the mail.chambana.net server keep mail logs, so you could check
> whether it received the original message and maybe whether it
> forwarded it?
>
> On 7/17/14 8:11 PM, arthousefarm at gmail.com wrote:
>> If something is marked as spam what happens? My friend who sent the
>> press packet (large PDF) yesterday got no indication it was not
>> delivered. D
>>
>>> On Jul 17, 2014, at 6:56 PM, Chris Ritzo <critzo at chambana.net> wrote:
>>>
>>> Cool. I will review the message. It would be useful to know from a
>>> person who sent a message you did not receive got any sort of
>>> notification from our servers. I realize this may not be possible or
>>> convenient to ask, and that's ok. What it might confirm would be
>>> whether
>>> the sender's email server was mis-configured in some way, triggering a
>>> bounce back from mail.chambana.net. Our server is configured pretty
>>> strictly to reduce spam. I think this may be an outlying possibility
>>> however. Another possibility is that Google may have flagged the
>>> forwarded message as spam.
>>>
>>> I talked to Josh about switching that address to a redirect, and he was
>>> not sure that it would really change anything.
>>>
>>> Another short term option would be to have you connect to the
>>> @ucimc.org
>>> account using Apple Mail or another Mail program using IMAP. If you
>>> want
>>> to try this let me know.
>>>
>>> Alternately, we will just simply need to try monitoring this until we
>>> can talk with you more about moving @ucimc.org email and lists to a
>>> more
>>> accessible platform for IMC to manage directly. We're ready to start
>>> that conversation as soon as you have bandwidth to.
>>>
>>> -Chris
>>>
>>>
>>>> On Thu 17 Jul 2014 04:37:24 PM EDT, Danielle Chynoweth wrote:
>>>> I just use gmail to send and receive. A redirect is fine. And it does
>>>> work when I send tests but I have confirmed that I definitely was sent
>>>> emails I didn't receive. I will forward one to you now.
>>>>
>>>> Danielle
>>>>
>>>>
>>>> On Thu, Jul 17, 2014 at 3:34 PM, Chris Ritzo <critzo at chambana.net
>>>> <mailto:critzo at chambana.net>> wrote:
>>>>
>>>>     Hi Danielle,
>>>>
>>>>     Sorry that this has been happening. Let's figure out the best way
>>>>     to fix
>>>>     in the short term and talk more about a long term solution so
>>>> IMC is
>>>>     able to manage email accounts and lists more directly.
>>>>
>>>>     This account is in our directory server and forwards to
>>>>     arthousefarm at gmail.com <mailto:arthousefarm at gmail.com>
>>>>
>>>>     Question: when you use this account, do you just configure gmail
>>>>     to send
>>>>     as that address, or use that as a Reply-to address? or do you
>>>> have it
>>>>     set up in Apple Mail to send as chyn at ucimc.org
>>>>     <mailto:chyn at ucimc.org> when needed?
>>>>
>>>>     -Chris
>>>>
>>>>
>>>>>     On Thu 17 Jul 2014 03:47:58 PM EDT, Danielle Chynoweth wrote:
>>>>> Hi tech folks,
>>>>>
>>>>> I am having intermittent problems with chyn at ucimc.org
>>>>     <mailto:chyn at ucimc.org>
>>>>> <mailto:chyn at ucimc.org <mailto:chyn at ucimc.org>>.
>>>>>
>>>>> I didn't get a grant agreement for the IMC, delaying 20K in
>>>>     payments.
>>>>> More recently I didn't receive a press packet for a Aug 5th show.
>>>>>
>>>>> I have media workshop confirmations coming to chyn at ucimc.org
>>>>     <mailto:chyn at ucimc.org>
>>>>> <mailto:chyn at ucimc.org <mailto:chyn at ucimc.org>> and worry I am
>>>>     missing some.
>>>>> I usually don't use chyn at ucimc.org <mailto:chyn at ucimc.org>
>>>>     <mailto:chyn at ucimc.org <mailto:chyn at ucimc.org>> but for
>>>>> grants, workshops and other IMC business, it is pretty essential.
>>>>>
>>>>> Seems like the problem happens with large files or attachments. But
>>>>> they don't receive a bounce.
>>>>>
>>>>> Any ideas as to what is causing the problem?
>>>>>
>>>>> thank you!
>>>>>
>>>>> Danielle
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> _______________________________________________
>>>>> IMC-Tech mailing list
>>>>> IMC-Tech at lists.chambana.net <mailto:IMC-Tech at lists.chambana.net>
>>>>> https://lists.chambana.net/mailman/listinfo/imc-tech
>> _______________________________________________
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>> IMC-Tech at lists.chambana.net
>> https://lists.chambana.net/mailman/listinfo/imc-tech
>

Yes, it does keep mail logs.