[Imc-tech] RE: [Imsahp-users] DSL update

[Sascha Meinrath]

On Tue, 19 Aug 2003, Paul Bengt Riismandel wrote:

> Perhaps we want to switch from Soltec/SBC to McLeod at the IMC, too?
> Since they're being uncooperative, and McLeod is cheaper, too, I
> believe.

Roger that -- Paul, would you be willing to coordinate the switch (or at
least investigate our options and their prices)?

--Sascha

> -----Original Message-----
> From: Zachary C. Miller [mailto:wolfgang at wolfgang.groogroo.com]
> Sent: Tuesday, August 19, 2003 3:18 PM
> To: imsahp-users at ucimc.org; tech at ucimc.org
> Subject: [Imsahp-users] DSL update
>
> While SBC and Sol Tec continue to be incompetent at fixing the DSL
> problem I have implemented a script which monitors my net connectivity
> and whenever the packet loss goes above 10 percent it reboots my
> router.
>
> This means that about once every 1-4 hours my server has 2 minutes of
> downtime. Connections are typically NOT lost during this down time but
> you will experience a "freeze" when it happens. I can't predict when
> it will happen.
>
> This is a hell of a lot better than the extended network outages we've
> been having but still completely unacceptable service from SBC/Sol Tec.
>
> I've ordered a new DSL line from McLeod which should be installed in
> 4-6 weeks. I'll be continuing to do battle with Sol Tec until then. If
> all goes well we'll get the Sol Tec line fixed and made cheaper AND
> have the McLeod line so we can be multi-homed.
>
> I'm also working on getting a different brand of router for the ADSL
> line which may or may not help.
>
> Thank you for your patience. I've been working on this problem as my
> top priority for the last couple of weeks and am VERY frustrated at
> the level of service I'm getting from Sol Tec and SBC.
>
>