[Imc-tech] mccloed DSL works also:

[Sascha Meinrath]

I just wanted to let folks know that McCleod DSL service is likewise
unaffected.  Personally, I think the problem is on SolTec's end -- at best
there must be some interaction between SBC and SolTec.  But either way,
it certainly does not sit well that Soltec has been so poor lately.  I 
think that the IMC should switch providers -- we're paying too much, I've 
e-mailed Soltec asking them to reduce our rates and they haven't 
responded, so I think we should look elsewhere.

--Sascha

***

Date: Thu, 11 Sep 2003 13:33:18 -0500
From: Mike Lehman <rebelmike at earthlink.net>
To: UCIMC website work <imc-web at ucimc.org>
Subject: Re: [Imc-web] FYI

That's interesting. I have Earthlink DSL, which is also delivered over
SBC's lines. It hasn't had a hiccup in the last two days. I'm not saying
what Soltec is saying is false, just wondering what their special
problem is...maybe it's a geographically determined problem and my side
of Vine St. is OK.
Mike Lehman

Zachary C. Miller wrote:

> Soltec had site wide problems today several times that left ALL of
> their DSL customers with internet access. They claim these problems
> were not their fault but were Ameritech/SBC's problems.
>
> Today my net was down during the following periods:
>
> 10:32-11:15
> 16:19-16:47
> 18:01-18:56 (!)
> 20:24-22:13 (!!)
> 23:00-23:02
>
> I am going to call tomorrow to try to get to the bottom of how bad
> these problems are and whether they've been resolved.
>
> I am still moving forward with getting a second DSL line installed as
> a backup so that if we need to we can dump Sol Tec's service. Having a
> backup line to fall back on give us much better negotiating
> ability. Ordering a new DSL line is a very slow process.
>
> I've also ordered the parts for a second server which gives more
> flexibility in migrating from one network to another and better backup
> capabilities in case of hardware failure. They shipped today, I
> probably won't have time to build the server until I return from
> vacation (I'm leaving in 1 week and returning Oct 1st).