[UCIMC-Tech] Re: [rfu-tech] WRFU tech issues - need help

[Noel L. Vivar]

Andrew, are you assigning this to a specific person or just emailing
the lists, in general?

>From the RFU side, I think we need some way of keeping track of these
trouble tickets, ranking them, and most importantly getting them to
people who can fix it.

-Noel

On Thu, Apr 3, 2008 at 12:47 PM, Andrew Ó Baoill <andrew at funferal.org> wrote:
> Hi,
>
>  I finally tracked down Dan, who told me that others on RFU-tech and
> IMC-tech should be able to deal with all of our current needs for assistance
> and information. Dan himself claims not to have time to assist with any of
> our requests, so if you can address any of them, please let me know. Below
> items are pretty much as submitted to Dan previously, but with 'you'
> replaced by 'Dan', so please excuse awkward phrasing.
>
>  As far as I'm aware the problems with the RFU studio computer continue -
> I'd appreciate an update from anyone who has been able to take a look at
> this. I know Noel had taken a preliminary look, but don't have any further
> information.
>
>  ACTION ITEMS:
>  1 The WRFU server clock is not on summer time. This means the 'currently on
> air' description is inaccurate. Please fix this, or pass it to someone who
> can/will.
>  2 You mentioned previously that PuTTy/RDP access could be available to a
> 'select few' - please set it up for me and Ray Morales. I have a Chambana
> username (baoillo) - will this work? Unfortunately, I don't seem to have the
> password for this Chambana account - can you please reset my password? Is
> RDP on port 3389? Finally on this, please let me know the computer
> name/address I need to contact through RDP.
>  3 Please tell me the phone number OJC has donated to WRFU. What is the
> process for accessing voicemail? Also, please create a mailing list to which
> notifications of messages will be sent. I will need administrator access to
> this list. RFU-contacts would serve well as a name for the list.
>
>  INFORMATION
>  1 What has been done to address the problems with the studio computer so
> far? Has any troubleshooting taken place (and if so, what's the diagnosis so
> far)?
>  2 What do you know about our transmitter checking software/devices? Do you
> know what types of monitoring equipment can be connected to the system?
>  3 Who are the currently-active members of IMC-Tech and WRFU-Tech. What are
> their areas of competence/interest? [This will help me know where I can
> direct technical queries other than to Dan.]
>  4 Who in WRFU currently has remote access to automation (or more generally
> has knowledge/permission to tunnel through the firewall, to automation or
> elsewhere)?
>  5 What group(s) has/have ownership of the production room project? I want
> to ensure WRFU input into the planning/design stage of the audio aspects of
> this project.
>
>  Andrew
>
>  Andrew Ó Baoill
>  Station Manager
>  WRFU-LP, Urbana 104.5FM
>  http://www.wrfu.net andrew at funferal.org
>  (217) 344-2536 (studio)
>
>  _______________________________________________
>  rfu-tech mailing list
>  rfu-tech at lists.chambana.net
>  http://lists.chambana.net/cgi-bin/listinfo/rfu-tech
>



-- 
Noel L. Vivar
505 East Clark Street, Apartment 24
Champaign, Illinois 61820-4420
mobile.630.740.5775