[UCIMC-Tech] Fax

Fri Sep 17 18:33:53 CDT 2010

I thought it was all through Comcast. I'll look into the options.

=C

On Fri, Sep 17, 2010 at 6:08 PM, JOY <imcbooks at gmail.com> wrote:
> Chris,
> Our service is all through Comcast. (Phone, Internet and TV.) There is no
> phone company involved. We pay just under $200 per month for this bundle
> with fees and taxes.
> I used to have an additional fax "ring" on my home phone for ~$3 per month.
> It was a different number but my provider (AT&T) did not charge me for a
> separate phone line. I don't know if that scenario is an option through
> Comcast...
> Joy
> On Fri, Sep 17, 2010 at 6:00 PM, Chris Ritzo <chris.ritzo at gmail.com> wrote:
>>
>> Joy,
>> I've contacted Josh to learn a bit more about the phone
>> infrastructure. Once we know more we can figure something out. We may
>> not need to add a line.
>> What's the current phone bill like now? Are we paying AT&T for a
>> physical line? or is our phone service through Comcast or some other
>> provider?
>>
>> Chris
>>
>> On Fri, Sep 17, 2010 at 5:50 PM, JOY <imcbooks at gmail.com> wrote:
>> > Brian,
>> > I really appreciate your helping troubleshoot this issue. We do receive
>> > and
>> > send faxes, and increasingly more so. I had thought faxing was pretty
>> > much
>> > obsolete. I thought wrong! It is actually quite surprising the number of
>> > folks that come in to fax... at least once or twice per day to send or
>> > receive. We (someone in the know) always has to be present and go
>> > through
>> > the unplugging process. Ideally it would be great to receive faxes at
>> > any
>> > time without having to manipulate the machines but I understand if that
>> > is
>> > not practical.
>> > Joy
>> >
>> > On Fri, Sep 17, 2010 at 5:33 PM, Brian Duggan <bcdugga at gmail.com> wrote:
>> >>
>> >> Two options:
>> >>
>> >> 1. If we never receive faxes, we can just turn off incoming faxes on
>> >> the
>> >> machine.
>> >>
>> >> 2. We can configure the machine to pick up after more rings than the
>> >> answering machine. This still depends on someone being present to
>> >> unplug
>> >> the answering machine when you know someone will be trying to send a
>> >> fax.
>> >>
>> >> The short story is there's no good way to do this without a dedicated
>> >> phone line. Josh, Chris and I are trying to figure out if that's
>> >> possible.
>> >>
>> >> Thanks
>> >> Brian
>> >>
>> >> On 9/17/10 5:30 PM, JOY wrote:
>> >> > Hey Brian,
>> >> >
>> >> > I just ran a test. There are 4 rings before the machine picks up. You
>> >> > clearly hear Mike's voice with the lovely sound of the
>> >> > kkssssssshhhhhh
>> >> > in the background. Now what?
>> >> > Joy
>> >> >
>> >> > On Fri, Sep 17, 2010 at 4:25 PM, Brian Duggan <bcdugga at gmail.com
>> >> > <mailto:bcdugga at gmail.com>> wrote:
>> >> >
>> >> >     Hi Joy,
>> >> >
>> >> >     I recombobulated the phone lines in the finance office. The line
>> >> > goes
>> >> >     from the wall to the answering machine to a splitter. The
>> >> > splitter
>> >> > goes
>> >> >     to the phone and then to the print/fax machine.
>> >> >
>> >> >     Try sending a fax next time you're here and see how it goes. Call
>> >> > me
>> >> > if
>> >> >     it doesn't work. The only issue that I can think of by having the
>> >> > fax
>> >> >     permanently on the phone line is that if the fax picks up before
>> >> > the
>> >> >     answering machine, people will hear kkssshhh.... Do you know how
>> >> > many
>> >> >     rings the answering machine allows before picking up?
>> >> >
>> >> >     Thanks!
>> >> >     Brian
>> >> >
>> >> >     On 9/16/10 5:18 PM, JOY wrote:
>> >> >     > Hey All,
>> >> >     >
>> >> >     > I don't remember what the status was of us having a splitter or
>> >> >     setup so
>> >> >     > that we do not have to unplug phone lines, plug in fax lines,
>> >> > be
>> >> >     > available to receive a fax, etc.
>> >> >     >
>> >> >     > Can we get this to function more easily?
>> >> >     > Thanks,
>> >> >     > Joy
>> >> >     >
>> >> >     > --
>> >> >     > Joy Davis
>> >> >     > UCIMC Office Manager
>> >> >     > 202 S. Broadway Ave., Suite 100
>> >> >     > Urbana, IL 61801
>> >> >     > imcbooks at gmail.com <mailto:imcbooks at gmail.com>
>> >> >     <mailto:imcbooks at gmail.com <mailto:imcbooks at gmail.com>>
>> >> >     > 217.344.8820
>> >> >     > www.ucimc.org <http://www.ucimc.org> <http://www.ucimc.org>
>> >> >     >
>> >> >     >
>> >> >     >
>> >> >     > _______________________________________________
>> >> >     > IMC-Tech mailing list
>> >> >     > IMC-Tech at lists.chambana.net
>> >> > <mailto:IMC-Tech at lists.chambana.net>
>> >> >     > http://lists.chambana.net/mailman/listinfo/imc-tech
>> >> >
>> >> >     --
>> >> >     Brian Duggan
>> >> >     Technical Projects Developer
>> >> >     UC Independent Media Center
>> >> >     http://www.ucimc.org | 309 310 7026
>> >> >
>> >> >
>> >> >
>> >> >
>> >> > --
>> >> > Joy Davis
>> >> > UCIMC Office Manager
>> >> > 202 S. Broadway Ave., Suite 100
>> >> > Urbana, IL 61801
>> >> > imcbooks at gmail.com <mailto:imcbooks at gmail.com>
>> >> > 217.344.8820
>> >> > www.ucimc.org <http://www.ucimc.org>
>> >>
>> >> --
>> >> Brian Duggan
>> >> Technical Projects Developer
>> >> UC Independent Media Center
>> >> http://www.ucimc.org | 309 310 7026
>> >
>> >
>> >
>> > --
>> > Joy Davis
>> > UCIMC Office Manager
>> > 202 S. Broadway Ave., Suite 100
>> > Urbana, IL 61801
>> > imcbooks at gmail.com
>> > 217.344.8820
>> > www.ucimc.org
>> >
>> > _______________________________________________
>> > IMC-Tech mailing list
>> > IMC-Tech at lists.chambana.net
>> > http://lists.chambana.net/mailman/listinfo/imc-tech
>> >
>> >
>
>
>
> --
> Joy Davis
> UCIMC Office Manager
> 202 S. Broadway Ave., Suite 100
> Urbana, IL 61801
> imcbooks at gmail.com
> 217.344.8820
> www.ucimc.org
>